This report explains how to organize the function of translation project management within a global enterprise. Common Sense Advisory interviewed 30 professionals responsible for managing translation and localization at large enterprises with revenue ranging from several million to US$125 billion. We explored their experiences working in or managing an enterprise project management office for translation. In the resulting report, we offer advice on hiring, training, and retaining language project managers.
Enterprises in many industries rely on these mission-critical staff members to shepherd localization projects through a challenging process. For many companies, international markets account for well over 50% of annual revenues and an even higher percentage of profits. We conclude that global enterprises miss a potential mother lode of executive training opportunities by overlooking this unusual but strategically placed position.