A Practitioner’s Guide to the Localization Maturity Model
by Rebecca Ray, Hélène Pielmeier
May 27, 2014
May 27, 2014

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Many translation and localization managers fail to understand that operational success goes hand-in-hand with an appreciation and acceptance of the strategic challenges of their function. As a result, their companies struggle to implement globalization as a business process to be tracked, funded, staffed, and managed.

This report draws on the Localization Model (LMM), designed by Common Sense Advisory, as a framework to guide managers through the integration of the operational demands and strategic opportunities of their role. Applying the LMM will make their jobs easier by enabling them to gain the funding and executive support they deserve. We demonstrate how to apply the model when organizations are in the Repeatable phase (Level 2) of localization maturity in the following areas (see “Self-Assessment Checklist for Localization Maturity,” May14 to determine your level of maturity): 
  • Globalization strategy
  • Executive sponsorship
  • Budgeting
  • Organizational structure
  • Raising globalization awareness
  • Workflow processes
  • Automation
  • Return on investment (ROI)
  • Metrics and KPIs
  • Vendor management
  • Quality models

  • Global Leaders
  • Technology Vendors
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Pages: 47

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