The Changing Landscape of the Language Industry
by Donald A. DePalma
May 20, 2015
May 20, 2015

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In 1968, Waste Management, Inc. (WM) began an aggressive roll-up of the trash collection business in the United States and Canada, purchasing many small service companies. It disrupted the old mom-and-pop model of small providers, each owning just a few garbage trucks and servicing small towns. WM leveraged its brand, common operational procedures, and shared infrastructure to become the largest company in the sector in North America.

The language services and technology industry is likewise fragmented. The WM-style growth path has not been lost on venture capitalists (VCs) and private equity groups (PEGs) who see an opportunity to consolidate the many players in the market. This brief discusses three trends driving external and internal investment in the sector - technological disruption, the move to transactional services, and consolidation.

  • Global Leaders
  • Industry Providers
  • Technology Vendors

Pages: 7

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