How to Use Metrics to Better Serve Your Customers
by Rebecca Ray
March 02, 2012
March 02, 2012

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Why should you, as a language service provider (LSP), care about your customers’ translation performance metrics? You can use this data to create new solutions to help them save money and improve efficiency, improving client retention. At the same time, you can add a new source of revenue. Using data provided by 226 end clients, this brief provides three ways for LSPs to make money from translation metrics.

  • Industry Providers
  • Technology Vendors

Pages: 5

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