As a buyer, you have a significant choice to make about how to conduct RFPs. You can carry on with the status quo and continue to view the tender process as a cumbersome, cost-driven exercise to be dreaded. Or, you can seize the huge opportunity to recast it as a strategic opening to help push globalization forward at your organizations. You hold the power – it’s up to you to decide how to exercise it.
Who should read this report?
If you are a procurement professional creating your first tender for language services, this report will tell you what to include and what to leave out. If you are a translation or localization manager, we provide updated questions for improving your current RFP. The research is based on a detailed review of 91 RFP templates and in-depth interviews about the process with buyers and providers that conduct or respond to RFPs on a regular basis.
What will you learn?
Our research has shown that translation buyers often fail to craft their proposals in a way that allows them to obtain the information they need to be able to evaluate comparable services from prospective suppliers (see “How to Write Better Translation RFP Questions,” Apr11). Buyers often find themselves unable to make a fair comparison once they have collected all of their data. At the same time, language service providers (LSPs) tell us that they waste a lot of time answering many questions that don’t relate directly to deliverables and the projects at hand.
In this report, you will learn:
- Six specific areas where you can improve your RFP documents and your process
- Twelve ways you can make your RFP work harder for you
- The questions many buyers fail to ask but should
- Alternative ways to ask questions to improve response data
- How to select the appropriate weighting for your selection criteria
- Six steps to follow when proofing your tender document
- Two ways to enable your organization to employ RFPs as a strategic tool
- The 12 categories included in the majority of tenders and the typical questions asked in each area