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The Art of Quoting Turnaround Times
by Hélène Pielmeier
April 25, 2016
April 25, 2016

 
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Summary
When language service providers quote projects and ask about deadlines, customers often joke that they need the files yesterday. Translation is frequently an afterthought, and clients rarely allocate the time for LSPs to work at a comfortable pace. Based on research on quoting and pricing practices at LSPs, this brief provides information on how suppliers establish turnaround times (see “LSP Pricing Strategies,” Apr16). It includes: how tactics evolve as LSPs mature; approaches to timeline calculations; standard timelines; and techniques to cut down turnaround times.

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Pages: 5
 

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