MT’s Journey to the Enterprise
by Arle Lommel, Donald A. DePalma
May 17, 2016
May 17, 2016

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As companies search for alternatives to deliver higher content volumes in more languages, machine translation (MT) is evolving from a niche solution for large enterprises into a mainstream option. Within a few years, CSA Research predicts that the majority of international enterprises will produce at least some of their multilingual content with MT, either on their own or through language service providers (LSPs).

This report analyzes responses from 148 enterprise buyers of language services to find out what they think about MT as they strive to meet translation needs and support the global customer experience. We cover three groups: Toe-Dippers, Content Busters, and Turnaround Artists. We explore why some companies choose to invest in internal MT systems. We also discuss why the technology will not replace human translators, and review major obstacles to greater deployment. This report provides a better understanding of when and where it makes sense to adopt machine translation technologies. Those with more experience will gain insight into how to plan for transitions as needs change and volumes increase.

  • Global Leaders
  • Technology Vendors
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Pages: 46

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