Managing Transitions in the LSP Metrix Model
by Hélène Pielmeier
May 31, 2016
May 31, 2016

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LSP MetrixTM is a CSA Research assessment methodology for evaluating the level of maturity of language service providers. It details the progression of companies as their business and operational maturity evolves over six stages.

The most ambitious LSPs shoot for the stars, yet many are not equipped to succeed, so they get stranded at lower stages of maturity. We found that some business owners don’t set their sights for the most evolved state, but instead strive to reach for the more comfortable Stage 3. Why? Because at this intermediate level, they have learned to control chaos and to plan their growth, yet they don’t have to assume the technology, focus, and headcount necessary to achieve the more evolved stages.

To help you accelerate your maturation journey, in this brief we present the actions you should take to smoothly move from one stage of the model to the next. We cover: 1) core changes at each transition; 2) strategies for planning the journey; and 3) recommendations to achieve success. LSPs that have not done a full assessment yet will also find useful advice on how to begin the journey.

  • Industry Providers
  • Technology Vendors

Pages: 8

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