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June 30, 2016
The Language Services Market: 2016
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Stephen Henderson  

 
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Summary
People around the world prefer communicating in their native tongue. That fact will drive the language industry to US$40 billion in revenue for 2016. To support this growth, language service and technology providers are extending their repertoire beyond basic translation, localization, and interpreting to embrace their clients' global content strategy. They are offering new services, building new tools, and linking their processes and technology with that of their customers to provide better, faster, and more reliable products and services.

Against this backdrop, CSA Research conducted its annual study of the market for outsourced language services and technology. For this year's report, we surveyed 728 providers from our global database of more than 18,500 firms. It includes the following sections:

  • Market – an overview of the size of the language services and technology market, distribution of services, and forecasts

  • The Year in Review – analysis of the performance and financial options for the most visible companies in 2015 and 2016 to date

  • Opportunities and Challenges for Providers – a review of what suppliers should expect to encounter on both the positive and negative side of the ledger

  • Services and Technology – an overview of the services and technologies in this sector, and revenue distribution for each category

  • Benchmarks – a discussion of revenue, client, project management, and sales operations metrics for language service providers

  • Rankings – a listing of the leading language service suppliers in the global and regional markets

  • Methodology – a description of the process that CSA Research follows in producing this report

  • Appendix – tables showing revenue in local currency for companies that appeared in our 2015 and 2016 reports
The report contains 45 tables and 14 charts, including:

  • Who's who in the language service and technology sectors, globally and by region – Asia, Africa, Europe (with separate listings for Eastern, Northern, Southern, and Western), Latin America and the Caribbean, North America, and Oceania

  • Market size estimates for the language services industry for 2016 through 2020, including region-specific breakdowns

  • Critical benchmarks for LSP financial performance, with average revenue per employee and per salesperson, including differences by company size and region

  • Breakdown of the market with estimates by service for transcreation, translation technology, machine translation post-editing, video interpreting, mobile and game localization, and other services

  • Breakdown of the market for technology sold by LSPs and technology providers with estimates for translation management, translation memory, terminology, machine translation, interpreting management, and other software

Availability
  • Global Leaders
  • Industry Providers
  • Technology Vendors
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Pages: 100
 

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