Seven Less Common Production Metrics to Track
by Hélène Pielmeier
April 18, 2018
April 18, 2018

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CSA Research collected 940 metrics from 250 heads of project management groups at language service providers to understand how they commonly monitor their team’s performance. Results included traditional measures, such as project markup, on-time delivery scores, and customer satisfaction ratings. In this report, we explore seven less common metrics that some LSPs reported tracking, and we explain why you may want to follow suit.

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Pages: 4

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