Human-Enhanced Machine Translation
by Donald A. DePalma
May 03, 2013
May 03, 2013

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Editing machine translation output to improve its understandability or usability still inspires strong feelings among practitioners. Nonetheless, our research has long shown that having humans post-edit MT output has real benefits in terms of lowering rates and speeding up turnaround times. 

Common Sense Advisory conducted a survey of 239 translation buyers in February and March 2013. We asked about four use cases: 1) post-edited machine translation (PEMT) as an "everything included" managed service that is delivered much like human translation; 2) the use of MT software inside their companies; 3) the case where both PEMT is purchased from third parties and in-house MT is used; and 4) the decision not to use machine translation in any form. 

In this report, we analyze the preferences and experiences of two types of enterprises: 1) those that buy PEMT as a deliverable or managed service; and 2) those that use MT in-house but also buy PEMT as a deliverable. We chose these groups because post-editing emerges as a practical option for nearly anyone buying translation -- and one that our research shows is gaining in popularity.  Future research will explore the other scenarios -- in-house MT or no MT at all. 

This report will help enterprises align post-editing with their global content strategy, determine budgets, establish a return on investment, and prepare the foundation for rich customer experiences in more languages. 
  • Findings. We present the results of our survey of buyers of PEMT services. 
  • Analysis. We analyze the results of our study, discuss how PEMT is being used as part of a global content strategy, and recommend best practices for buying PEMT.
  • Implications. We offer insight on what PEMT means to your company.
  • Information Sources. We describe the survey methodology and the demographics of respondents.
  • Additional Data. We provide more detailed data from the survey.
  • Related Research. We recommend other Common Sense Advisory research reports and briefs on related topics.

  • Global Leaders
  • Technology Vendors
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Pages: 41

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