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The Language Access Ratio
by Nataly Kelly, Donald A. DePalma
September 23, 2008
September 23, 2008

 
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Summary
In our recent sizing exercise for the worldwide interpreting market, Common Sense Advisory surveyed 17 U.S. hospitals to obtain information regarding annual spending on both outsourced and in-house interpreting services. Based on our research and experience with language and business-related measurements, we developed a new tool -- the language access ratio (LAR) -- to enable hospitals to see how their spending compares to that of their peers. In this Quick Take, we describe the method for calculating the ratio and reveal some results of our initial survey.

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Pages: 4
 

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