Doug has over two decades of experience in the language services industry. His specialties include sales tactics and strategy, web presence internationalization, and translation memory implementation. He is a lead facilitator for Common Sense Advisory sales workshops, and his research contributions include reports on translation sales management and market segmentation.
In addition to his work with Common Sense Advisory, Doug works closely with the UK government to support British exporters. He has held senior sales roles at three global LSPs and was the worldwide director of sales to LSPs at Trados.
As a visiting lecturer to several universities, Doug works with post-graduate students to help them start their career in the language industry as well as speaking at schools to encourage children to study languages.
Doug has a MBA and a BSc degree in computer science. He is a UK expert to ISO TC/37 and a certified ISO 9001 internal auditor.
Doug speaks basic Russian and German, and has worked in over 40 countries.