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When Linguists Do More Than Translate or Interpret
CSOFT (#22 on our global list of the 100 largest LSPs) has banked on mobile being a driving force behind language needs. In December 2015, the company released Stepes (pronounced /'steps/), a human-powered mobile translation app designed to mobilize professional translators and Uberize the world’s bilingual population in the process. Last year

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The Unstoppable Wave of Development in Interpreting Technology
Situations where individuals don’t speak the same language abound. Settings for interpreting range from courts, to health care, immigration, public safety, tourism, and trade. CSA Research tracks interpreting technologies that support the coordination and delivery of interpreting services. Changes are happening rapidly in this growing market sector

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Business is Booming! Demand for Interpreting Services Continues to Climb
In CSA Research’s 2014 annual market study, we computed that the opportunity for interpreting services and technology represents 17% of the total language services market (this year’s survey is under way - click here to participate). In addition, 14% of respondents told us that on-site interpreting is their fastest-growing service. To

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Interpreting Survey Update
Common Sense Advisory research shows that the demand for interpreting services is growing, but suppliers have a tough time matching that demand to their supply of interpreters. Why is that such a problem? The most common type of interpreting occurs face-to-face or on-site. That means service providers have to deliver the right interpreter to the right

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Video Remote Interpreting Set to Reach the Tipping Point
When we conducted the research for our recent ranking of top interpreting companies, we asked executives at these providers which factors caused their business to grow and what trends they were seeing. What we heard loud and clear was that these companies are paying a lot of attention to video remote interpreting (VRI). They see definite revenue opportunities

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The 2013 “State of the Industry” Survey is Open!
Common Sense Advisory today launched its annual survey of the global language services market. Now in its eighth year, the survey captures comprehensive data related to language services and technology. Why should you participate? Receive a free report. All qualified respondents will receive a copy of the report we published in May of last year

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Celebrities Invest in Language Technology
LinguaSys today announced that Mark Cuban, technology mogul and owner of the NBA’s Dallas Mavericks, “acquired a significant position” in the company, producer of the Carabao machine translation software. He cited its role in helping large enterprises get “across language boundaries and conduct global business.”

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Mobile Interpreting Apps Catch On
Last week, we wrote about the explosion of translation applications for mobile phones driven by the ubiquity of demand for language tools. As we pointed out, language services and technology companies have also released products designed to facilitate not just text-based language, but spoken communication as well. Now, less than a week later, two more

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iPhone 4 and ZVRS Make Mobile Video Interpreting a Reality
Just as Steve Jobs begins to recover from "Antennagate," Apple fans in the language services industry have yet another reason to lust after the company's latest must-have gadget. ZVRS, a company that specializes in video relay services (VRS) for the deaf and hard of hearing, announced that it will soon launch a mobile video relay service that works

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Interpreting Stakeholders Join Forces
Last week, individuals from all major sectors of the interpreting field -- community, conference, legal, medical, military, and sign language interpreting -- gathered in Washington, D.C. to discuss common ground as well as differences. Organized by InterpretAmerica, the event also featured the presentation of a first-ever, comprehensive study of the

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Language Line Services Does an About Face (-to-Face)
This morning, Language Line Services (LLS) announced that it will use its staff of 8,000 interpreters to offer face-to-face (F2F) services throughout the state of California. Why is the company suddenly making such a strong play for in-person services after decades of touting the benefits of its remote interpreting services? We spoke with Louis F. Provenzano

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Moving One Step Closer to On-Demand Interpreting Innovations
We've written before about the fact that written translation and spoken language services are merging and that certain technologies show great promise to shake things up in this regard. Last week, Language Services Associates (LSA) announced that executive Gene Schriver will move beyond the telephone interpretation world to head into the next frontier

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Courtroom Video Interpreters Provide Access to Justice
Remote interpreting is an evolving field that expands each day as organizations -- both private and government agencies -- seek to communicate across languages, for global business or domestic multiculturalization. New developments and promising practices continue to evolve, such as simultaneous telephone interpreting, computer-assisted interpretation

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American Hospital Association Chooses Preferred Language Services Vendor
Last week, the largest association for hospitals in the United States announced CyraCom as its preferred language services provider (LSP). Language services are required by nearly all of the AHA's 37,000 members, including 5,000 hospitals. What does this mean for the thousands of translation companies competing for that business? We wrote previously

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Necessity is the Mother of Video Interpreting Innovation
The global lack of qualified interpreters appears to grow with each passing day. A recent report from Voice of America discussed the unmet need for court interpreters in the United States and the difficulty in finding adequate resources for languages of limited demand, such as Burmese.  Stories like these appear on a near-daily basis: In

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Global and Domestic Groups Focus on Health Care Language Services
Last week, an important conference took place for the health care field -- Quality Health for Culturally Diverse Populations. Attendees from around the globe were present, and participants in an international roundtable shared their experiences related to multilingual and multicultural patient populations in Australia, Bolivia, Canada, Israel, Japan

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