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Translation Proxy’s Role in Global Content Strategy
Offering a website, mobile app, or enterprise application in another language can require a laborious and costly development project with specialized translation technology, workflows, and personnel. Some major brands have taken a simpler approach, instead relying on a translation proxy server that works alongside their websites or apps. In this

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Intelligent Content Goes Global
Intelligent or smart content has been a dream since the late 1990s. The concept refers to text, data, and audio-visual materials that contains machine-interpretable information describing its structure, giving some guidance as to its meaning, and defining its relationship to other content. Various technologies have tried to deliver on the promise of

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AI Can Help Improve Even Mature Enabling Technologies
I have an interest in 19th-century sporting newspapers and would like to have them in digital form. Unfortunately, these newspapers used almost microscopic fonts, the type was often heavily worn, and their paper has degraded over time. Despite these problems, humans usually don’t have any trouble reading them, but optical character recognition

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Whither Now, TMS?
Translation technology has reached an inflection point, swept up in the big trends affecting every industry: big data, cloud computing, and artificial intelligence (AI). Language platforms are being renovated or replaced as enterprise buyers and innovative language service providers seek to align their language systems with the rest of their technology

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Got Tech? Growing LSPs Require Specialized Gear
The question – since the earliest days of the computerized language industry – has been whether translation companies are so different than other service business that they can’t use generalized software. The argument was that generalized applications, such as FileMaker or Microsoft Word, with vastly more engineers, features, and user

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Not Just Machine Translation: AI Makes Inroads in the Language Industry and Beyond
Neural machine translation has recently garnered the lion's share of attention for artificial intelligence (AI) in the language industry. Highly visible applications such as Google Translate and Microsoft Translator rank up there with self-driving cars in the public imagination. In addition, requirements for multilingual content are growing far more

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Using Big Data to Save Money on Translation
Buyers of language services crave the ability to measure translation quality in an objective way, get easy-to-digest reports on how it is tracking over time, and be able to drill down as needed for process improvement. However, quality control remains a mostly human-driven process – even when supported by QA technology – because humans have

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Staying Alive: How To Be a Tech-Savvy LSP in 2017
Technology is crucial for language service providers (LSPs), not just for growth but even for survival in a rapidly changing market landscape. Earlier this year, we reviewed technology survey answers for 728 providers and interviewed a cross-section of 30 translation and interpreting companies in 12 countries. Using this combination of quantitative

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AMPLEXOR Acquires Sajan: Why Some Acquisitions Matter More than Others
Last week Luxembourg-based AMPLEXOR (#9 on CSA Research's 2016 list of largest LSPs) acquired U.S.-based Sajan (#30) for US$28.5 million. This amounts to US$5.83 per share for publicly-traded Sajan, a 46% premium over the current share price. Because Sajan will go private, it has substantial disclosure and shareholder protection requirements under the

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Zero-Shot Translation Is Both More and Less Important Than You Think
Recent advances in neural machine translation (NMT) represent a significant step forward in machine translation capabilities. Although most media coverage has significantly oversold the technology, one of Google’s announcements may actually be the most important one in the long run – the first successful deployment of zero-shot translation

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CSA Research Launches Annual Survey of Language Services and Technology Market
CSA Research launched the Annual Survey for our thirteenth review of the market of language services and technology. Click here to take the survey – or visit http://tinyurl.com/hms85pe. We conduct primary research that recognizes the vital role language has in business functions. This research creates more visibility and business for language

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Is Neural MT Really as Good as Human Translation?
By now, most language professionals have seen that claims that neural machine translation (NMT) is delivering results as good – or almost as good – as human translation. If these claims – which have been repeated in the mainstream tech press without much examination – are accurate, it is only a matter of time before human translators

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Translation Exchange Makes Internationalization Easy
Code internationalization requires strict discipline, and even the experts sometimes get things wrong. Programmers want to write code like the following: echo(“$player_name hit the $monster_name with a $weapon_name and $player_pronoun gained an experience point”); This example works well in languages like English or Chinese, but fails

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MT Is Changing the Industry, Just Not in the Way Mainstream Media Thinks It Will
Machine translation (MT) has caught the public eye once again. The Wall Street Journal recently predicted that “the language barrier is about to fall” – within 10 years. We might note that this is one barrier that has been “about to fall” for far longer than the actual Berlin Wall stayed up, and that it’s been an

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MarketFlex™: Evaluating Business Management Solutions for Translation-Focused LSPs
Selecting the right translation management technology can mean the difference between growth and stagnation for language service providers. But choosing a TMS to manage their myriad business, process, and linguistic functions requires a lot of work. LSPs have to evaluate both the features and functionality of shortlisted products and assess the software

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The Path to Statistical MT Success Is Paved with Big Data – and Not Just Yours
Better machine translation (MT) is surely at the top of many organizations’ globalization wishlists. But they all wonder how they can develop good MT engines that produce usable results. Two approaches, often used in combination with one another, allow them to collect enough linguistic assets to train their MT: Harvest open data sources

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CSOFT Swipes Left for Translation, Right for the Source to Mobilize Translation
The language services and technology sector has long been in the vanguard of high-tech trends, actively putting memes like cloud-based collaboration, crowdsourcing and community translation, and big data- based statistical machine translation into practice. Earlier this month CSOFT EVP Carl Yao briefed us on his company's (#23 on our global list of

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Japan Translation Federation - Translation Festival in Tokyo
CSA Research participated in the JTF Translation Festival, the annual conference of the Japan Translation Federation (JTF). This year's theme was a retrospective look at 25 years of the JTF and a glimpse into the future as "the translation industry challenges the expanding market with endless innovation." One such innovation is machine translation

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Welocalize Recapitalizes with Norwest Equity Partners
Earlier this week, CEO Smith Yewell of Welocalize, told us about the company's newest investor, Norwest Equity Partners (NEP), a private equity group (PEG). Norwest bought out Riverside Partners, which had made a large investment late 2010. Yewell would not disclose the stake that Norwest has in Welocalize, #9 on CSA Research's 2014 list of the world's

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TMS Vendor XTRF Selected to Represent Poland in Silicon Valley V4 Tech Match
It’s been 25 years since the Iron Curtain fell, and post-Communist Central Europe is full of entrepreneurial ambitions. In 1991, Czechoslovakia (now Czech Republic and Slovakia), Hungary, and Poland formed a trading block called The Visegrád Group of nations. This alliance traces its roots back to a meeting that took place in 1335, in the

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Moravia Reaches US$100 Million in Revenue – and Changes Ownership
Moravia, #15 on CSA Research’s list of the world’s largest language service and technology companies, told us last week that it booked US$100 million revenue for 2014. That’s a big leap from the US$67.7 million that the company earned in 2013, part of which CEO Tomas Kratochvil in a briefing last week largely attributed to increasing

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Litigation (L8n) in the Language Services and Technology Sector
The term "litigation" (or L8n, as we've taken to calling it inside CSA Research) has unfortunately entered the glossary for the language sector, with two cases representing disputes over intellectual property. A third involves a disagreement between the founders of one of the industry's largest providers.  First of all, the long-running MotionPoint-TransPerfect

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Introducing MarketFlex Research on Translation Management Systems
Enterprise buyers of translation management technology invest in more than just features. They enter a key supplier relationship with a vendor whom they expect will support and improve the solution over the five to 10 year period that software is expected to operate. Current users and prospective buyers alike seek guidance and insight into the current

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Lionbridge Protects Its Connectivity Strategy with Purchase of Middleware Provider
Last week Lionbridge announced that it acquired Clay Tablet, a supplier of software that integrates content management systems (CMSes) with translation processes and technology. Lionbridge said that its new acquisition would operate as an independent company. We spoke separately with Clay Tablet founder and CEO Robinson Kelly and Lionbridge’s

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RR Donnelley Takes a Stand on Technology
RR Donnelley (RRD), a US$11 billion company in print, digital, and supply chain solutions announced earlier this year it would buy MultiCorpora, a developer of translation automation software. Thirty days after the acquisition was completed, we spoke with Christophe Djaouani, Vice President and Managing Director of RR Donnelley Language Solutions

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