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Research-Based Workshop | Fuel Growth with Existing Accounts | Paris, France
$ 1490.00
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Date: October 6-7, 2016
Location: Paris, France
Trainer: Doug Lawrence and Hélène Pielmeier

*Early bird offer expires May 31st, 2016. Regular price: $1,900.

Description:
CSA Research identified an important pattern: Language service providers do not achieve sustained growth unless they nurture and grow their existing client base. But, how do you go from backup vendor to the preferred vendor? How do you get clients to loosen the purse strings? How can you assess the total opportunity with a client? This interactive course will enable you to address such questions and many more.

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Research-Based Workshop | Fuel Growth with Existing Accounts | Boston, USA
$ 1490.00
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Date: July 21-22, 2016
Location: Boston, Massachusetts, USA
Trainer: Doug Lawrence and Hélène Pielmeier

*Early bird offer expires May 31st, 2016. Regular price: $1,900.

Description:
CSA Research identified an important pattern: Language service providers do not achieve sustained growth unless they nurture and grow their existing client base. But, how do you go from backup vendor to the preferred vendor? How do you get clients to loosen the purse strings? How can you assess the total opportunity with a client? This interactive course will enable you to address such questions and many more.

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Presentation | Inside the Mind of Translation Buyers | Dublin

Common Sense Advisory buy-side colloquium at Localization World

Date: June 10, 2016
Location: Dublin, Ireland
Speaker: Rebecca Ray

Description:
In this data-packed session, senior analyst Rebecca Ray will share findings and recommendations based on CSA Research's confidential in-depth interviews and surveys of more than 100 buyers of language services. Learn how enterprises secure funds for language services, distribute the work among LSPs, and evaluate relationships with their vendors. Attendees will benefit from primary quantitative and qualitative research data and insights that will help them more closely align their offerings, sales strategies, and client service models with customer requirements.

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Colloquium | Advanced Digital Globalization | Dublin, Ireland

Common Sense Advisory vendor-side session at Localization World

Date: June 9, 2016
Location: Dublin, Ireland
Speakers: Ben Sargent

Description: Digital experience best practices, global campaign management, language selection, working with the marketing silos, content tiering, mobile app localization, tool requirements for distributed workforce collaboration – this buyer-only colloquium will be a guided discussion with data slides, best practices examples, and plenty of opportunity to share war stories and ask questions of other participants.


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Symposium | Global Mobile and the Customer Experience | San Francisco

Date: Tuesday, May 24, 2016
Location: San Francisco, CA
Speaker: Rebecca Ray

Join us at our upcoming Agile Symposium “Global Mobile and the Customer Experience,” hosted by Wells Fargo at their headquarters.
Rebecca Ray, Director of the Global Leaders Service, will open the session with a data-rich presentation, highlighting the use of Agile to deliver the best customer experience for global mobile apps. A panel of Bay Area companies will then share their expertise and lessons learned.

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eLearning series for LSPs | Webinar 4 | How LSPs Can Help Buyers Localize More Mobile Moments

Date: Friday, April 29, 2016
Speaker: Rebecca Ray

The webinar will be held at 11:00 a.m. EDT / -5 GMT
Click here to see the time of the webinar in your time zone.

This webinar is reserved for clients only. Invitation to register will be sent via email.

Description:
Companies in all industries build apps to support their businesses, which presents up-selling opportunities for language service providers (LSPs). These include: 1) handling higher content volumes and additional languages, and 2) offering add-on services to ensure world-readiness from day one. However, only a small percentage of LSPs are currently capable of providing the consulting expertise required to support mobile app localization. And even those that do still have room to refine and expand their offerings.

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eLearning series for LSPs | Webinar 3 | Marketflex for Business-Oriented TMS

Date: Thursday, April 28, 2016
Speaker: Ben Sargent

The webinar will be held at 11:00 a.m. EDT / -5 GMT
Click here to see the time of the webinar in your time zone.

This webinar is reserved for clients only. Invitation to register will be sent via email.

Description:
The market for business-oriented translation management systems in LSP environments is growing. In the past, limited commercial options led many language service providers to develop in-house solutions. Today, commercial solutions support a range of work styles, company sizes, and integration requirements.

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eLearning series for LSPs | Webinar 2 | How to Increase Sales

Date: Wednesday, April 27, 2016
Speaker: Hélène Pielmeier

The webinar will be held at 11:00 a.m. EDT / -5 GMT
Click here to see the time of the webinar in your time zone.

This webinar is reserved for clients only. Invitation to register will be sent via email.

Description:
Vendor management has taken on an increasingly important role at LSPs. CSA Research published in recent months a series of reports and briefs how LSPs organize the function and deal with the challenges it faces. In this session, we’ll provide a compilation of the most important findings on thorny topics such as organizational models, capacity planning, talent shortage, rate negotiations, and subcontracting to other LSPs. Make sure to extend the invitation to participate to your vendor managers and anyone that deals with recruiting and managi

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eLearning series for LSPs | Webinar 1 | How to Develop a Strong Supply Chain

Date: Tuesday, April 26, 2016
Speaker: Hélène Pielmeier

The webinar will be held at 11:00 a.m. EDT / -5 GMT
Click here to see the time of the webinar in your time zone.

This webinar is reserved for clients only. Invitation to register will be sent via email.

Description:
Vendor management has taken on an increasingly important role at LSPs. CSA Research published in recent months a series of reports and briefs how LSPs organize the function and deal with the challenges it faces. In this session, we’ll provide a compilation of the most important findings on thorny topics such as organizational models, capacity planning, talent shortage, rate negotiations, and subcontracting to other LSPs...

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Global Leader Webinar | Assessing the Strength of LSP Supply Chains

Date: Wednesday, April 20, 2016
Speaker: Rebecca Ray

The webinar will be held at 11:00 a.m. EDT / -5 GMT
Click here to see the time of the webinar in your time zone.

This webinar is reserved for clients only. Invitation to register will be sent via email.

Description:
Do you have any idea how your vendors test their own suppliers to ensure that they have the right resources for your multilingual content requirements and turnaround times? How can you verify for sure their ability to support you around the globe and around the clock? Join Common Sense Advisory as we share the latest research related to assessing the strength of LSP supply chains.

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Global Leader Webinar | Trend Lines for TMS: Anticipating and Preparing for Change

Date: Tuesday, February 9, 2016
Speaker: Ben Sargent

The webinar will be held at 11:00 a.m. EST / -5 GMT
Click here to see the time of the webinar in your time zone.

This webinar is reserved for clients only. Invitation to register will be sent via email.

Description:
How satisfied are buy-side localization teams with their current translation management systems? Why does it take more than 20% of buyers longer than six months to deploy a TMS? Should companies even buy one of these systems nowadays – or replace the one they have? If so, what tools exist to help them choose the right one? If not, what are their options?

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Global Leader Webinar | Global Mobile App Development

Date: Thursday, November 19, 2015
Speaker: Rebecca Ray

The webinar will be held at 11:00 a.m. EST / -5 GMT
Click here to see the time of the webinar in your time zone.

This webinar is reserved for clients only. Invitation to register will be sent via email.

Description:
With a billion tablets already online and four billion smartphones predicted to be in use worldwide by 2017, mobile is the next frontier for companies to implement and fine-tune the global customer experience. Yet, your organization must shift from delivering localized content to enabling localized experiences whenever and wherever people expect them – all according to their language, culture, personal preferences, and current physical location. Join us to find out how designers, developers, and localization teams build these localized experiences.

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