Globalization Benchmarking We think we're doing the right thing when it comes to translation and localization, but the CEO wants proof that we're following best practices and spending the right amount. What can we do to convince him?

• The client. A leader in software development with over US$4 billion in revenue and more than 13,000 employees.


• The problem. The company systematically measures its performance and practices against direct competitors and other software firms. Its management wanted to know how well its localization projects stacked up against industry best practices.


• The solution. We benchmarked the company against other firms in the high-tech sector on global financial performance and international website support. We compared localization practices against named competitors and several named “best of” performers. We assessed internal practices, vendor management processes, and technology choices at an absolute level and in comparison with sector leaders.

Many companies benchmark their localization activities against industry best practices. Contact us to learn how we can help you access your company's performance.

Businesses that expanded their translation budgets were 1.5 times more likely than their Fortune 500 peers to report an increase in total revenue.

Related research

• Translation Performance Metrics
• Global Product Localization
• Accelerating Localization Maturity

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