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Ranking of Top 30 Language Services Companies
by Renato S. Beninatto, Nataly Kelly, May 15, 2009, 7 Pages View abstract 
Since language services throughout the world are provided primarily by freelancers, we decided to take the pulse of the people who actually perform the translation and localization work that forms the base of the industry. We invited freelance translators . . .
 
Freelancers Voice Their Views on the Economy
by Nataly Kelly, Renato S. Beninatto, May 05, 2009, 9 Pages View abstract 
Since language services throughout the world are provided primarily by freelancers, we decided to take the pulse of the people who actually perform the translation and localization work that forms the base of the industry. We invited freelance translators . . .
 
Where the Translation Dollar Is
by Renato S. Beninatto, Donald A. DePalma, January 29, 2009, 94 Pages View abstract 
This analysis of the U.S. market breaks down domestic translation and localization spending by major exporting sector and specific industries according to North American Industry Classification (NAICS) codes. This report provides defensible numbers that . . .
 
Language Industry Movers and Shakers
by Renato S. Beninatto, Nataly Kelly, October 22, 2008, 4 Pages View abstract 
In the course of analyzing developments in the translation and localization industry, Common Sense Advisory sometimes encounters companies that have ratcheted innovation up a notch -- by the business model they use, the technology they employ, or the . . .
 
It's Getting Lonelier at the Top of the TI Market
by Nataly Kelly, Renato S. Beninatto, July 22, 2008, 2 Pages View abstract 
For the fourth time in the past six years, telephone interpretation (TI) provider Language Line Services (LLS) has gained back market share through acquisitions and alliances. Its aggressiveness creates interesting implications for the industry. This . . .
 
Telephone Interpretation: The Demand Side
Millions of Immigrants, Hundreds of Tongues
by Nataly Kelly, Donald A. DePalma, Renato S. Beninatto, June 16, 2008, 29 Pages View abstract 
Telephone interpretation, telephone interpreting, over-the-phone interpretation, interpreting market size, teletranslation, teleinterpreting, remote language mediation, telephone translation, phone interpreters, on-demand interpretation. . . .
 
Ranking of Top 25 Translation Companies
by Renato S. Beninatto, Donald A. DePalma, May 29, 2008, 8 Pages View abstract 
Here we list the top 25 firms worldwide that provide language services -- translation, localization, over-the-phone interpretation, among them. . . .
 
The Price of Translation
by Donald A. DePalma, Benjamin B. Sargent, Renato S. Beninatto, Thomas Bassetti, April 28, 2008, 104 Pages View abstract 
Translation is an indispensable ingredient of business globalization. A thicket of technology, business practices, regulatory compliance, and marketing issues play themselves out in intricate combinations, but translation always remains at the core. So . . .
 
SDL Buys Idiom: The Market Reacts
by Donald A. DePalma, Benjamin B. Sargent, Renato S. Beninatto, February 20, 2008, 18 Pages View abstract 
On 11 February 2008 SDL bought software developer Idiom, the largest and most recognizable independent vendor of translation management software. In the immediate aftermath, we asked corporate translation buyers, LSPs, and software competitors how they . . .
 
Localization Vendor Management
by Donald A. DePalma, Renato S. Beninatto, February 18, 2008, 27 Pages View abstract 
This report focuses on managing the suppliers you use for language services such as translation and localization. Nearly 90 percent of companies outsource some or all of their translation and localization work. Many use a stable of language service providers . . .
 
SDL Buys Idiom: Now What?
by Donald A. DePalma, Benjamin B. Sargent, Renato S. Beninatto, February 12, 2008, 8 Pages View abstract 
SDL announced that it acquired Idiom for US$21.7 million in a deal that has far-reaching implications for the market. This short report provides a detailed analysis of the benefits and challenges to SDL; advice to corporate buyers of Idiom; recommendations . . .
 
ProZ Connect!
by Renato S. Beninatto, January 30, 2008, 2 Pages View abstract 
By offering collaboration features and living “in the cloud,” Proz.com taps into the global nature of the translation industry and acts as a clearing house for all the players in the language services community: freelancers, agencies, and . . .
 
Collaborative Translation
by Renato S. Beninatto, Donald A. DePalma, December 20, 2007, 19 Pages View abstract 
Most companies follow the age-old translate-edit-proofread (TEP) model of translation. Collaborative, web-based technologies allow translation to become more agile, faster, and better with fewer steps. . . .
 
Predictions for 2008
by Donald A. DePalma, Renato S. Beninatto, December 20, 2007, 2 Pages View abstract 
How will the supporting cast of characters, practices, services, and technology support business globalization in 2008? Read our predictions for the year. . . .
 
Wages of Localization -- Redux
by Renato S. Beninatto, Donald A. DePalma, July 26, 2007, 16 Pages View abstract 
This report presents more data gathered for our salary survey, "Wages of Localization." Here we offer additional analysis and commentary on salary ranges by position and region and overall job satisfaction by position and region. . . .
 
Ranking of Top 20 Translation Companies
by Renato S. Beninatto, Donald A. DePalma, May 02, 2007, 6 Pages View abstract 
Here we list the top 20 firms worldwide that provide language services -- translation, localization, over-the-phone interpretation. . . .
 
Wages of Localization
Worldwide Survey of Salary and Employment Practices for Language Professionals
by Renato S. Beninatto, Donald A. DePalma, April 09, 2007, 36 Pages View abstract 
In this report we analyze the results of a multilingual global survey that yielded responses from 45 countries. In 27 graphs and 3 tables, the report paints a picture of the labor pool in language-related activities both on the buyer and the vendor side . . .
 
Where Sample Translations Fit
by Renato S. Beninatto, Donald A. DePalma, January 05, 2007, 16 Pages View abstract 
Test translations are one of the few ways an LSP can differentiate from the competition, yet they are often seen as a nuisance. Buyers seldom use this tool to its full potential. This report addresses the topic from both sides. . . .
 
Can't Read, Won't Buy: Why Language Matters on Global Websites
An International Survey of Global Consumer Buying Preferences
by Donald A. DePalma, Benjamin B. Sargent, Renato S. Beninatto, September 29, 2006, 28 Pages View abstract 
This report describes the results of an eight-nation survey conducted in July and August 2006. It includes the responses from over 2,400 consumers who answered questions about their behavior and preferences for website visits and purchases, in English . . .
 
International Survey of Global Buying Preferences
by Donald A. DePalma, Benjamin B. Sargent, Renato S. Beninatto, September 28, 2006, 2 Pages View abstract 
Many firms still debate whether it makes business sense to globalize their online marketing, online commerce sites, and call centers. Nonetheless, research dating back to 1998 indicates a high propensity for people to buy in their own language. This Quick . . .
 
Ranking of Top 20 Translation Companies
by Donald A. DePalma, Renato S. Beninatto, March 01, 2006, 6 Pages View abstract 
Here we list the top 20 translation and localization firms doing business in North America and Europe. Stay tuned for our updated tally. . . .
 
Language Services 2006: Supply-Side Outlook
by Donald A. DePalma, Renato S. Beninatto, January 25, 2006, 56 Pages View abstract 
Two high-profile acquisitions, a best-seller about globalization, government investment in language, and commercial interest in global commerce highlighted the year. This report reviews what happened last year and what we think 2006 will bring. . . .
 
Globalization Market Predictions for 2006
by Donald A. DePalma, Renato S. Beninatto, December 12, 2005, 2 Pages View abstract 
It's the time of year when everyone makes predictions for the 12 months. So here is our look into the crystal ball for what 2006 will bring to language services and tools. . . .
 
L10N in 2010: A Gaze into the Crystal Ball
by Donald A. DePalma, Renato S. Beninatto, October 27, 2005, 35 Pages View abstract 
Didn't get a chance to attend our engaging session at Localization World 2005 in Seattle last month? You're in luck...access the complete presentation now. . . .
 
Best and Worst Language Conferences
by Donald A. DePalma, Renato S. Beninatto, September 26, 2005, 42 Pages View abstract 
Don't waste money on events that won't satisfy your desire for networking and information exchange. "Best and Worst Language Conferences" summarizes the opinions of over 300 clients, vendors, freelancers, and academics. It reports on their votes for bes . . .
 
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