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The Top Industries for LSPs
by Vijayalaxmi Hegde, Hélène Pielmeier, August 11, 2014, 57 Pages View abstract 
Which industries can you expect to spend the most on language services and technology in 2014? In this report, Common Sense Advisory presents the verticals that generated top revenue last year for language service providers globally and in eight regions . . .
 
The Top 10 Telephone Interpreting Companies: 2014
by Vijayalaxmi Hegde, Donald A. DePalma, July 23, 2014, 2 Pages View abstract 
Telephone interpreting makes up 5.47% of the global language services market and is valued at approximately US$2.03 billion. In this brief, Common Sense Advisory presents the largest global providers of this service based on the amount of reported revenue . . .
 
The Top 20 On-Site Interpreting Companies: 2014
by Vijayalaxmi Hegde, Donald A. DePalma, July 23, 2014, 2 Pages View abstract 
On-site interpreting makes up nearly 10% of the global language services market and is valued at approximately US$3.6 billion. In this brief, Common Sense Advisory presents the largest global providers of this service based on the amount of reported revenue . . .
 
The Language Services Market: 2014
An Annual Review of the Translation, Localization, and Interpreting Services Industry
by Donald A. DePalma, Vijayalaxmi Hegde, Hélène Pielmeier, June 25, 2014, 86 Pages View abstract 
Our comprehensive study of the market for translation, localization, interpreting and other language services in 2014 includes information on underlying market growth, key trends, fastest-growing services, average revenue per employee, and other critical . . .
 
The Top 100 Language Service Providers: 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 4 Pages View abstract 
To access this brief, please log in or register. This brief presents the world’s leading providers of translation, localization, and interpreting services in 2014. The list includes two ties, resulting in 103 companies claiming or sharing t . . .
 
The Top Language Service Providers in Africa in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
The Top Language Service Providers in Asia in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
The Top Language Service Providers in Eastern Europe in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
The Top Language Service Providers in Latin America in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
The Top Language Service Providers in North America in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
The Top Language Service Providers in Northern Europe in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
The Top Language Service Providers in Oceania in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
The Top Language Service Providers in Southern Europe in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers (LSPs) in nine regions of the world (see “The Language Services Market: 2014,” . . .
 
The Top Language Service Providers in Western Europe in 2014
by Vijayalaxmi Hegde, Donald A. DePalma, June 25, 2014, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “The Language Services Market: 2014,” Jun14) . . .
 
Why MT Doesn’t Appeal to Some Buyers
by Vijayalaxmi Hegde, Donald A. DePalma, April 02, 2014, 4 Pages View abstract 
Ever-growing language needs and tighter budgets put pressure on human-produced translation models. Common Sense Advisory has long contended that machine translation (MT) will be part of the solution for certain types of content, but not all (see “Transformative . . .
 
Optimizing Global Customer Experience
Auto-Navigation, Meta-Navigation, and Content Filtering on Global Websites
by Benjamin B. Sargent, Vijayalaxmi Hegde, March 18, 2014, 39 Pages View abstract 
How quickly and painlessly guests find country and language appropriate content will determine the success or failure of customer experience on global websites. When the controls available on the website encumber or confuse, visitors leave before accomplishing . . .
 
Can't Read, Won't Buy
How Translation Affects the Web Customer Experience and E-Commerce Growth
by Donald A. DePalma, Robert G. Stewart, Vijayalaxmi Hegde, February 21, 2014, 59 Pages View abstract 
If you read English natively, you have enjoyed the best of the web since its creation. Content in this language has dominated the medium for nearly two decades while companies have catered to Anglophone markets and the enormous spending they generate . . .
 
Assessing the World’s Most Prominent Websites
The Global Website Assessment Index for 2013
by Benjamin B. Sargent, Vijayalaxmi Hegde, December 30, 2013, 90 Pages View abstract 
Each year, Common Sense Advisory examines many hundreds of websites to document the common localization practices among the top brands and most visible websites. This year’s report looks at language popularity on 2,787 prominent websites, and . . .
 
Lessons from the Fastest-Growing LSPs
by Vijayalaxmi Hegde, October 03, 2013, 6 Pages View abstract 
Although luck can sometimes be the reason companies grow fast, other factors have a much greater influence on their performance. Our research on the more than 28,000 language service providers (LSPs) in Common Sense Advisory’s database has found . . .
 
Where the Global Translation Money Is: 2013
The Industries That Spend the Most on Language Services
by Vijayalaxmi Hegde, Donald A. DePalma, October 01, 2013, 94 Pages View abstract 
Which industries spend the most on language services and technology in 2013? In this report, Common Sense Advisory presents the revenue composition of 36 verticals for language service providers (LSPs) globally and in nine regions of the world: Africa, . . .
 
Market Opportunities for Underserved Languages
by Vijayalaxmi Hegde, August 31, 2013, 3 Pages View abstract 
In Common Sense Advisory’s most recent web globalization study, we reviewed 2,409 global websites and identified 10 languages that companies were not exploiting to their full potential (see “Multilingual Websites,” Oct12). We call these . . .
 
The Top 15 Interpreting Companies: 2013
by Vijayalaxmi Hegde, August 15, 2013, 4 Pages View abstract 
Interpreting in its various forms provides essential communication services to governments, businesses, and individuals. It accounts for nearly 15% of the US$34 billion in language services that will be outsourced in 2013 (see “The Language Services . . .
 
What Project Managers Wish Technology Did for Them
by Hélène Pielmeier, Vijayalaxmi Hegde, July 30, 2013, 7 Pages View abstract 
Technology advances have rocked the world of translation project management over the last few decades. In 2013, Common Sense Advisory conducted a survey of 409 project managers (PMs) at 182 language service providers (LSPs) in 52 countries. The full findings . . .
 
The Life of Project Managers
How Project Managers in the Translation Industry Deal with the Daily Grind
by Hélène Pielmeier, Donald A. DePalma, Vijayalaxmi Hegde, June 10, 2013, 37 Pages View abstract 
Your project managers always seem to have something to gripe about. Are their complaints the usual kind of workplace grumbling? Or do they really have something to complain about? If they do, what can you do to ease the concerns of those staff members . . .
 
The Language Services Market: 2013
An Annual Review of the Translation, Localization, and Interpreting Services Industry
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Vijayalaxmi Hegde, May 31, 2013, 80 Pages View abstract 
Our comprehensive study of the market for translation, localization, interpreting and other language services in 2013 includes information on underlying market growth, key trends, fastest-growing services, average revenue per employee, and other critical . . .
 
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