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The Language Services Market: 2017
Annual Review of the Services and Technology Industry That Supports Translation, Localization, and Interpreting
by Donald A. DePalma, Robert G. Stewart, Arle Lommel, Hélène Pielmeier, June 30, 2017, 51 Pages View abstract 
More than seven billion people live in nearly 200 countries and speak roughly 7,000 languages. Country-specific laws and business practices combine with these languages and dialects to create hundreds of locales, each a unique blend that requires linguistic, . . .
 
Who’s Who in Language Services and Technology: 2017 Rankings
Ranking of Global and Regional Providers
by Donald A. DePalma, Robert G. Stewart, Arle Lommel, Hélène Pielmeier, June 30, 2017, 51 Pages View abstract 
Tens of thousands of providers around the globe work with hundreds of thousands of professional linguists to deliver services such as translation, interpreting, and localization to organizations and individuals. This active and growing global industry . . .
 
The Language Services Market: 2016
Annual Review of the Services and Technology Industry That Supports the Delivery of Translation, Localization, and Interpreting
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Stephen Henderson, June 30, 2016, 100 Pages View abstract 
People around the world prefer communicating in their native tongue. That fact will drive the language industry to US$40 billion in revenue for 2016. To support this growth, language service and technology providers are extending their repertoire beyond . . .
 
The Language Services Market: 2015
Annual Review of the Translation, Localization, and Interpreting Services and Technology Industry
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Stephen Henderson, June 30, 2015, 97 Pages View abstract 
Imagine buying a new car and not being able to decipher the owner's manual because it's in a language you don't read. Or remember the frustration of trying to register at a website form that doesn't recognize your country's postal code format. Think about . . .
 
Localization Matters for Global Procurement
B2B Preferences for Localized Websites and Products
by Donald A. DePalma, Benjamin B. Sargent, Robert G. Stewart, May 31, 2014, 66 Pages View abstract 
To determine whether localization matters to corporate buyers, Common Sense Advisory surveyed businesspeople with purchasing authority for a range of software and high-tech products. We polled 400 companies across 10 non-English-speaking countries about . . .
 
Can't Read, Won't Buy
How Translation Affects the Web Customer Experience and E-Commerce Growth
by Donald A. DePalma, Robert G. Stewart, Vijayalaxmi Hegde, February 21, 2014, 59 Pages View abstract 
If you read English natively, you have enjoyed the best of the web since its creation. Content in this language has dominated the medium for nearly two decades while companies have catered to Anglophone markets and the enormous spending they generate . . .
 
The Language Services Market: 2013
An Annual Review of the Translation, Localization, and Interpreting Services Industry
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Vijayalaxmi Hegde, May 31, 2013, 80 Pages View abstract 
Our comprehensive study of the market for translation, localization, interpreting and other language services in 2013 includes information on underlying market growth, key trends, fastest-growing services, average revenue per employee, and other critical . . .
 
Translation Pricing by Language Pair
Basic Translation Costs
by Donald A. DePalma, Robert G. Stewart, September 28, 2012, 86 Pages View abstract 
This report provides detailed data about translation pricing, based on a survey of 3,772 providers and additional data collected from the rate sheets of 843 freelancers. The Methodology section contains information about the history of Common Sense Advisory’s . . .
 
Trends in Translation Pricing
Falling Rates Accompany Changes in Economy and Buying Behaviors
by Donald A. DePalma, Robert G. Stewart, September 28, 2012, 36 Pages View abstract 
Translation prices have tumbled in the two years since Common Sense Advisory last surveyed what providers charge for their work. In this report, we review the results of our 2012 study of translation rates for 222 language pairs from 3,772 providers in . . .
 
Translation Opportunities in Africa
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 11 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Africa? This report provides estimates of the economic opportunity for LSPs available in the region and one major economy within it – South Africa. This report should be . . .
 
Translation Opportunities in Asia
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 16 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Asia? This report provides estimates of the economic opportunity for LSPs available in the region and in six major countries within it – China, India, Israel, Japan, Malaysia, . . .
 
Translation Opportunities in Eastern Europe
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 20 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Eastern Europe? This report provides estimates of the economic opportunity for LSPs available in the region and in seven major countries within it – Czech Republic, Hungary, . . .
 
Translation Opportunities in Latin America
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 12 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Latin America? This report provides estimates of the economic opportunity for LSPs available in the region and in three major countries within it – Argentina, Brazil, and . . .
 
Translation Opportunities in North America
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 13 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in North America? This report provides estimates of the economic opportunity for LSPs available in the region and in the two countries within it – the United States and Canada . . .
 
Translation Opportunities in Northern Europe
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 12 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Northern Europe? This report provides estimates of the economic opportunity for LSPs available in the region and in three major countries within it – Ireland, Sweden, and . . .
 
Translation Opportunities in Oceania
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 10 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Oceania? This report provides estimates of the economic opportunity for LSPs available in the region and in one country within it – Australia. This report should be used . . .
 
Translation Opportunities in Southern Europe
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 13 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Southern Europe? This report provides estimates of the economic opportunity for LSPs available in the region and in three major countries within it – Italy, Portugal, and . . .
 
Translation Opportunities in Western Europe
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 15 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Western Europe? This report provides estimates of the economic opportunity for LSPs available in the region and in five major countries within it – Belgium, France, Germany, . . .
 
Where to Find the Global Translation Money
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 5 Pages View abstract 
Which industries spend the most on language services and technology in 2012? In this brief, Common Sense Advisory reveals the global composition of the language services market. We also list how much each vertical sector contributes. In addition, we’ve . . .
 
The Language Services Market: 2012
by Nataly Kelly, Donald A. DePalma, Robert G. Stewart, May 31, 2012, 62 Pages View abstract 
Looking for our most recent annual market study? Click here for "The Language Services Market: 2014." Our comprehensive study of the market for translation, localization, interpreting and other language services in 2012 includes information on underlying . . .
 
Understanding Your Customer's Translation Performance
Metrics for LSPs
by Rebecca Ray, Nataly Kelly, Robert G. Stewart, December 21, 2011, 37 Pages View abstract 
Why should you, as a language service provider, care about your customers’ metrics? Because the data based on time, cost, and volume will help you better support your customers by identifying potential weak spots in their processes, organization, . . .
 
Translation Performance Metrics
How to Measure Your Language Services Work
by Rebecca Ray, Nataly Kelly, Robert G. Stewart, December 20, 2011, 36 Pages View abstract 
"What gets measured gets done." While it may seem simple, this statement is at the heart of performance metrics. Unless you measure your results, you cannot possibly tell if your organization is failing or succeeding. However, simply measuring things . . .
 
Buyer and Supplier Confidence Draws Closer in Q2-2011
by Donald A. DePalma, Robert G. Stewart, Vijayalaxmi Hegde, September 29, 2011, 6 Pages View abstract 
This brief reviews the results of Common Sense Advisory’s business confidence survey for the second quarter of 2011. For information about the history and methodology of the surveys, see “Global Business Confidence Survey” (Feb10). We . . .
 
Buyer and Supplier Confidence Diverges in Q1-2011
by Donald A. DePalma, Robert G. Stewart, Vijayalaxmi Hegde, September 28, 2011, 6 Pages View abstract 
This brief reviews the results of Common Sense Advisory’s business confidence survey for the first quarter of 2011. For information about the history and methodology of the surveys, see “Global Business Confidence Survey” (Feb10). We . . .
 
Global Business Confidence from 2004 to 2011
by Donald A. DePalma, Robert G. Stewart, July 05, 2011, 4 Pages View abstract 
For the last six years, Common Sense Advisory has conducted quarterly surveys of business confidence in the language services and technology sectors. These demand-side and supply-side polls provide insight into the behavior, both historical and predictive, . . .
 
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