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Digital Opportunity: Top 100 Online Languages for 2017
by Benjamin B. Sargent, Arle Lommel, August 15, 2017, 10 Pages View abstract 
Evaluation of return on content begins with understanding the language composition of the online world. CSA Research’s annual online benchmarks capture the total economic opportunity that global brands address when they add a new language. The benchmarks . . .
 
The Top 100 Language Service Providers: 2017
by Donald A. DePalma, Hélène Pielmeier, August 11, 2017, 3 Pages View abstract 
This brief presents the world’s leading providers of translation, localization, and interpreting services. The list includes four ties, resulting in 104 companies claiming or sharing the top 100 spots. The two-letter country codes listed correspond . . .
 
The Top 100 LSPs in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 3 Pages View abstract 
Our comprehensive annual report on the state of the industry revealed the world’s leading providers of translation, localization, and interpreting services (see “Who’s Who in Language Services and Technology: 2017 Rankings,” . . .
 
Benchmarks for Language Service Providers: 2017
by Hélène Pielmeier, Donald A. DePalma, June 30, 2017, 12 Pages View abstract 
Providers are always eager to compare their performance against that of their peers. In CSA Research’s annual survey of the language services market, we ask about a range of factors that characterize LSPs. In this brief, we provide an introduction . . .
 
The Language Services Market: 2017
Annual Review of the Services and Technology Industry That Supports Translation, Localization, and Interpreting
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Arle Lommel, June 30, 2017, 51 Pages View abstract 
More than seven billion people live in nearly 200 countries and speak roughly 7,000 languages. Country-specific laws and business practices combine with these languages and dialects to create hundreds of locales, each a unique blend that requires linguistic, . . .
 
Who’s Who in Language Services and Technology: 2017 Rankings
Ranking of Global and Regional Providers
by Donald A. DePalma, Robert G. Stewart, Arle Lommel, Hélène Pielmeier, June 30, 2017, 51 Pages View abstract 
Tens of thousands of providers around the globe work with hundreds of thousands of professional linguists to deliver services such as translation, interpreting, and localization to organizations and individuals. This active and growing global industry . . .
 
CEO Characteristics that Create Successful LSPs
by Stephen Henderson, December 21, 2016, 11 Pages View abstract 
In June 2016, CSA Research published the results of its Annual Survey of the language industry, with ranking lists of the top 100 global LSPs and largest LSPs in the world’s nine regions. We identified the top executives at the 191 companies that . . .
 
How Translators’ Perception of MT Affects Deployments
by Stephen Henderson, October 26, 2016, 11 Pages View abstract 
Freelancers sit at the front lines of translation production and their views on machine translation (MT) have a direct effect on an organization’s ability to deploy solutions. They can make or break initiatives to leverage the technology. In . . .
 
The Top 10 Telephone Interpreting Companies: 2016
by Stephen Henderson, August 31, 2016, 2 Pages View abstract 
In this brief, CSA Research presents the largest global providers of telephone interpreting services based on the amount of reported revenue. The list features 10 companies. . . .
 
The Top 20 On-Site Interpreting Companies: 2016
by Stephen Henderson, August 31, 2016, 2 Pages View abstract 
In this brief, CSA Research presents the largest global providers of on-site interpreting services based on the amount of reported revenue. The list features 20 companies. . . .
 
The Top 100 Language Service Providers: 2016
by Stephen Henderson, August 03, 2016, 3 Pages View abstract 
This brief presents the world’s leading providers of translation, localization, and interpreting services. The list includes four ties, resulting in 104 companies claiming or sharing the top 100 spots. The two-letter country codes listed correspond . . .
 
The Fastest Growing LSPs: 2016
by Stephen Henderson, July 29, 2016, 5 Pages View abstract 
Companies often measure success through their growth relative to peers. This brief presents the ranking of the fastest-growing language service providers (LSPs) based on revenue, the most common measure of a rising business. It draws on LSP-reported financial . . .
 
The Language Services Market: 2016
Annual Review of the Services and Technology Industry That Supports the Delivery of Translation, Localization, and Interpreting
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Stephen Henderson, June 30, 2016, 100 Pages View abstract 
People around the world prefer communicating in their native tongue. That fact will drive the language industry to US$40 billion in revenue for 2016. To support this growth, language service and technology providers are extending their repertoire beyond . . .
 
Piracy Rates for Localized Software
by Arle Lommel, May 24, 2016, 10 Pages View abstract 
Software piracy – the illegal copying, distribution, or use of unlicensed applications – is a major global concern for IT-oriented enterprises. This brief considers the role of localization on piracy by determining per-language piracy rates . . .
 
Consumer Language Preferences by Country
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 1 Pages View abstract 
Reports from CSA Research on the behaviors and preferences of information consumers definitively prove that far fewer consumers will buy or even consider products and services if they’re not provided in their mother tongue (see “Can’t . . .
 
Consumer Language Preferences for Brazil
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Brazil and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for China
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in China and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for Egypt
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Egypt and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for France
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in France and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for Germany
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Germany and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for Indonesia
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Indonesia and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of . . .
 
Consumer Language Preferences for Japan
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Japan and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for Russia
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Russia and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for Spain
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Spain and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
Consumer Language Preferences for Turkey
by Donald A. DePalma, Stephen Henderson, January 29, 2016, 6 Pages View abstract 
CSA Research polled consumers in Turkey and nine other non-English-speaking countries about their language preference — mother tongue or English? For each country, we studied their behaviors and attitudes toward the availability of websites, . . .
 
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