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Module 10. Beyond Machine Translation: Linking to Other Technologies
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, October 29, 2020, 1 Pages View abstract 
 
COMING SOON Machine translation exists alongside other translation technologies. This module describes how to integrate MT with them, with a focus on translation management systems, automated content enrichment and publication and content management . . .
 
Module 6. Building a Machine Translation-Friendly Supply Chain
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, October 29, 2020, 1 Pages View abstract 
 
COMING SOON One of the most challenging aspects of adopting MT for LSPs is building a supply chain that can maximize their technology investment. This model covers where to find linguists who either have already worked with MT or who are interested . . .
 
Module 7. How to Sell Machine Translation Services
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, October 29, 2020, 1 Pages View abstract 
 
COMING SOON As MT becomes an increasingly mainstream solution for language service providers, many of them experiment with pricing and sales models. This module examines your options for how to sell MT. It discusses how to define your services and . . .
 
Module 8. Measuring and Improving Machine Translation Quality
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, October 29, 2020, 1 Pages View abstract 
 
COMING SOON CSA Research’ examination of machine translation deployment shows that quality is the top concern for most adopters of the technology. However, finding meaningful measures of quality is difficult, and the figures provided by MT . . .
 
Module 9. Advanced Steps to Improve Machine Translation
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, October 29, 2020, 1 Pages View abstract 
 
COMING SOON After you have implemented machine translation, trained your engines, and developed effective workflows, you may want to squeeze additional performance out of your MT system. This module describes how to leverage terminology resources, . . .
 
Getting Language Tagging Right
by Arle Lommel, January 09, 2019, 11 Pages View abstract 
Language tagging refers to the use of standardized codes that identify the language or locale (combination of language and location) of digital content. Getting it right helps improve search results, brand recognition across languages, and global customer . . .
 
Global Website Assessment Index 2019
by Benjamin B. Sargent, Arle Lommel, January 02, 2019, 42 Pages View abstract 
How many languages does your brand speak? This year’s report examines language choices available on 2,817 prominent websites in 37 industry sectors. We present data for each sector in an infographic detailing the relative popularity of languages . . .
 
Top Target Languages by Vertical Sector: 2019
by Arle Lommel, Benjamin B. Sargent, January 02, 2019, 43 Pages View abstract 
This report examines demand for various target languages on 2,709 leading global websites – both multilingual and monolingual – within 35 vertical industry sectors. It reveals the top target languages for sites authored in English versus in . . .
 
What Keeps CEOs of Top LSPs Awake?
by Hélène Pielmeier, December 21, 2018, 5 Pages View abstract 
What priorities do language services providers set for themselves and where do they encounter challenges? This report is based on two business confidence surveys of CEOs of the Top 100 LSPsTM – the first conducted in January 2018 with 85 executives . . .
 
How to Engage Global Procurement as Your Ally
Understanding the Relationship between LSPs and Procurement Teams
by Alison Toon, Hélène Pielmeier, December 05, 2018, 18 Pages View abstract 
When selling to enterprises, language service providers usually come into contact with the procurement team, whose members are responsible for procedures related to buying services. These may not be the people responsible for choosing what must be translated, . . .
 
The Fastest-Growing LSPs: 2018
by Donald A. DePalma, Hélène Pielmeier, November 28, 2018, 26 Pages View abstract 
Profitability and revenue growth remain the two most important benchmarks for language service providers. This report analyzes revenue as it: presents the fastest-growing providers from our annual market ranking; evaluates the factors that drive growth, . . .
 
Global Digital Transformation: Why Firms Fail
by Rebecca Ray, Donald A. DePalma, October 31, 2018, 13 Pages View abstract 
Achieving success with digital transformation initiatives – especially with audiences outside of an organization’s home market – is difficult. As if the multiple moving parts, stakeholders, and tight deadlines involved weren’t . . .
 
Module 4. How to Select a Machine Translation System
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, September 26, 2018, 1 Pages View abstract 
One of the primary challenges language service providers face in implementing machine translation (MT) is in selecting vendors that will meet their needs. This module delivers a process for shortlisting viable candidates and then diving into details to . . .
 
Module 5. Training Machine Translation Systems
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, September 26, 2018, 1 Pages View abstract 
When language service providers work with advanced MT systems, they need to train them with relevant data to improve quality and relevance to their and their clients’ needs. This module examines how implementers accomplish this vital task. It focuses . . .
 
Module 1: Machine Translation: Foundation and Fundamentals
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, September 21, 2018, 1 Pages View abstract 
This module in CSA’s eLearning series on machine translation (MT) provides an introduction to the basics of the technology. It defines MT technology and discusses the four basic types in use today and how they work: rule-based, statistical, hybrid, . . .
 
Module 2: Business Use Cases for Machine Translation (MT)
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, September 21, 2018, 1 Pages View abstract 
Machine translation (MT) can fulfill many different roles within a language service provider’s organization. This module examines four primary scenarios: MT for internal productivity, post-edited MT, providing raw MT as a service for clients, and . . .
 
Module 3: Deploying Machine Translation (MT)
CSA Research eLearning Series: Machine Translation for Language Service Providers
by Arle Lommel, September 21, 2018, 1 Pages View abstract 
Language service providers will find many different ways to obtain machine translation (MT) services today, ranging from free, online services to building their own engines. Each approach has its place to meet different demands. This module delves into . . .
 
Four Trends in Intelligent Content for LSPs
by Arle Lommel, Donald A. DePalma, September 18, 2018, 23 Pages View abstract 
Intelligent content consists of text, graphics, video, or audio materials that are self-describing, semantically rich, and interlinked. Because they encode meaning in machine-interpretable formats, computers can re-format, re-purpose, and transform them . . .
 
Re-assessing Translation Proxy Solutions
by Benjamin B. Sargent, August 29, 2018, 7 Pages View abstract 
Search for “translation proxy” and you may turn up negative articles from technology providers. Early deployments gave it an enduring reputation as a substandard, “not real localization” approach for websites or apps. However, . . .
 
Translation Management at the Crossroads
by Benjamin B. Sargent, Donald A. DePalma, August 15, 2018, 8 Pages View abstract 
Enterprise software vendors compete for customer deployments against a backdrop of revolution in the architectures and delivery models of commercial software solutions. In the translation management system (TMS) market, CSA Research analyzes how new models . . .
 
Gender in Language Services: Latin America
by CSA Research, July 25, 2018, 10 Pages View abstract 
Click on the title to download this research (no registration required). Issues related to gender are highly contentious, with implications for both governmental and organizational policy. This report builds on CSA Research’s previous pro bono . . .
 
TechStack: Terminology Extraction
by Arle Lommel, Donald A. DePalma, July 18, 2018, 9 Pages View abstract 
Identifying and extracting terminology is a vital function in digitalization efforts and semantically enriching content for both language services providers and enterprise content creators. Terminology extraction software enables them to identify specialized . . .
 
Machine Translation: Which Type Works Best? (2018)
by Donald A. DePalma, Arle Lommel, June 28, 2018, 12 Pages View abstract 
Just a few years ago it seemed that the decade-old battle between rule-based and statistical machine translation had ended, with statistical approaches dominating and rule-based systems occupying a niche role. Hybrid technology that combines the two had . . .
 
2018 Data on 195 Top LSPs
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, June 14, 2018, 4 Pages View abstract 
For the 14th consecutive year, CSA Research calculated global market sizing estimates and compiled our rankings of the 195 largest language service providers. This spreadsheet provides easy access to the data from "Who’s Who in Language Services . . .
 
The Language Services Market: 2018
Annual Review of the Services and Technology Industry That Supports Translation, Localization, and Interpreting
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, June 14, 2018, 55 Pages View abstract 
CSA Research conducted its 14th study of the market for outsourced language services and technology. Based on a comprehensive survey of industry providers and methodology, this report analyzes the US$46.52 billion market from January 2017 through June . . .
 
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