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Machine Translation: Which Type Works Best? (2018)
by Donald A. DePalma, Arle Lommel, June 28, 2018, 12 Pages View abstract 
Just a few years ago it seemed that the decade-old battle between rule-based and statistical machine translation had ended, with statistical approaches dominating and rule-based systems occupying a niche role. Hybrid technology that combines the two had . . .
 
2018 Data on 195 Top LSPs
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, June 14, 2018, 4 Pages View abstract 
For the 14th consecutive year, CSA Research calculated global market sizing estimates and compiled our rankings of the 195 largest language service providers. This spreadsheet provides easy access to the data from "Who’s Who in Language Services . . .
 
The Language Services Market: 2018
Annual Review of the Services and Technology Industry That Supports Translation, Localization, and Interpreting
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, June 14, 2018, 55 Pages View abstract 
CSA Research conducted its 14th study of the market for outsourced language services and technology. Based on a comprehensive survey of industry providers and methodology, this report analyzes the US$46.52 billion market from January 2017 through June . . .
 
The Language Services Market: Research Methodology 2018
Ranking of Global and Regional Providers
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 8 Pages View abstract 
At CSA Research, we strive for transparency and integrity in providing reliable data and insight. This chapter explains our methodology and answers the most frequently asked questions (FAQs) about our 14th year annual study, global market sizing estimates . . .
 
The Top 100 LSPs in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 4 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide (see “Who’s Who in Language Services and Technology: 2018 Rankings” Jun18). This list includes three ties, resulting in . . .
 
The Top LSPs in Africa in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Asia-Pacific in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Eastern Europe in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Latin America and the Caribbean in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in North America in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Northern Europe in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Southern Europe in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Western Europe in 2018
by Donald A. DePalma, Hélène Pielmeier, June 14, 2018, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in eight regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
Who’s Who in Language Services and Technology: 2018 Rankings
Ranking of Global and Regional Providers
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, June 14, 2018, 50 Pages View abstract 
Thousands of language service providers around the globe work with hundreds of thousands of professional linguists to deliver translation, interpreting, and localization to organizations and individuals. This active and growing global industry accounts . . .
 
TechStack: Machine Translation (2018)
by Arle Lommel, Donald A. DePalma, May 30, 2018, 29 Pages View abstract 
Machine translation (MT) has become an essential part of many corporate strategies for content globalization. In this brief, we provide: an overview of MT technology; a review of how it has changed over time and how it is evolving; a SWOT analysis of . . .
 
The Chattering Class: Help Clients Localize Chatbots
by Arle Lommel, Rebecca Ray, May 16, 2018, 14 Pages View abstract 
Chatbots – also known as online agents, interactive agents, or simply “bots” – are computer programs that interact with humans via conversation. They range from simple systems that follow decision trees for single tasks to complex . . .
 
Enterprise Language Shifts Point to LSP Opportunity
by Arle Lommel, Benjamin B. Sargent, May 02, 2018, 7 Pages View abstract 
In any given year, global enterprises add or drop languages from their sites in response to a variety of macro-economic, business climate, and internal factors. This report examines “churn” – the changes in languages offered on the world’s . . .
 
Advanced Metric and KPI Use for LSPs
by Hélène Pielmeier, Arle Lommel, April 18, 2018, 13 Pages View abstract 
Language service providers know they need to quantify the performance of their operations, but they usually either give too much importance to the wrong elements or they under-utilize the data at their disposal. This report compiles best practices . . .
 
Seven Less Common Production Metrics to Track
by Hélène Pielmeier, April 18, 2018, 4 Pages View abstract 
CSA Research collected 940 metrics from 250 heads of project management groups at language service providers to understand how they commonly monitor their team’s performance. Results included traditional measures, such as project markup, on-time . . .
 
TechStack: Optical Character Recognition
by Arle Lommel, Donald A. DePalma, April 04, 2018, 9 Pages View abstract 
Optical character recognition (OCR) is a mainstream information technology that assists enterprises in their digitization and digital transformation efforts. It plays an important role in translation workflows for printed legacy materials or inbound content . . .
 
Translation Technology Adoption Patterns at LSPs
by Benjamin B. Sargent, March 21, 2018, 7 Pages View abstract 
This report explores the rates of adoption for four categories of technology used by language service providers for written-word production: translation management system (TMS), machine translation (MT), translation memory (TM), and terminology managem . . .
 
LSP Metrix: Characteristics of Stage 0 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 0. For sources and methodology, . . .
 
LSP Metrix: Characteristics of Stage 1 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 1. For sources and methodology, . . .
 
LSP Metrix: Characteristics of Stage 2 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 2. For sources and methodology, . . .
 
LSP Metrix: Characteristics of Stage 3 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 3. For sources and methodology, . . .
 
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