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Enterprise Language Shifts Point to LSP Opportunity
by Arle Lommel, Benjamin B. Sargent, May 02, 2018, 7 Pages View abstract 
In any given year, global enterprises add or drop languages from their sites in response to a variety of macro-economic, business climate, and internal factors. This report examines “churn” – the changes in languages offered on the world’s . . .
 
LSP Metrix: Characteristics of Stage 0 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 0. For sources and methodology, . . .
 
LSP Metrix: Characteristics of Stage 1 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 1. For sources and methodology, . . .
 
LSP Metrix: Characteristics of Stage 2 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 2. For sources and methodology, . . .
 
LSP Metrix: Characteristics of Stage 3 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 3. For sources and methodology, . . .
 
LSP Metrix: Characteristics of Stage 4 LSPs
by Hélène Pielmeier, March 14, 2018, 5 Pages View abstract 
This report is part of the LSP MetrixTM data highlights series, which is based on 418 responses to CSA Research's Global Market Study. It provides 16 datapoints for language service providers at a baseline maturity of Stage 4. For sources and methodology, . . .
 
LSP Metrix: Introduction to the Data Highlights Series
by Hélène Pielmeier, March 14, 2018, 6 Pages View abstract 
CSA Research developed a data-based research series to help language service providers benchmark their business and operational maturity against the development stages of the LSP MetrixTM model (“LSP Metrix”). This introduction to the series . . .
 
LSP Business: Average Number of Offices (2017)
Six Correlations to Benchmark Your Business
by Hélène Pielmeier, March 12, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs conducting business planning. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017.”  This . . .
 
LSP Business: Percentage Adoption of Machine Translation (2017)
Six Correlations to Benchmark Your Business
by Hélène Pielmeier, March 12, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs conducting business planning. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017.”  This . . .
 
LSP Staffing: Average Number of Employees (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, March 12, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making staffing investments. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017." This research presents . . .
 
Forecasting Global Language Priorities: 2022 and 2027
by Arle Lommel, Benjamin B. Sargent, March 05, 2018, 10 Pages View abstract 
Over time, countries experience shifts in population, economic power, and internet penetration. As a result, the relative economic importance of languages spoken around the world changes. This report predicts which ones will be needed to reach 97% of . . .
 
Data Visualization Series
by Hélène Pielmeier, February 15, 2018, 12 Pages View abstract 
 
CSA Research produced a series of data visualizations to enable language service providers to benchmark their organization. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: . . .
 
LSP Business: Average Number of Clients (2017)
Six Correlations to Benchmark Your Business
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs conducting strategic and sales planning. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017.”  This . . .
 
LSP Business: Average Percentage Revenue from Top Three Customers (2017)
Six Correlations to Benchmark Your Business
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs conducting strategic and sales planning. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017.”  This . . .
 
LSP Staffing: Average Number of Account Managers (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making investments in the account management function. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017 . . .
 
LSP Staffing: Average Number of Executives (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making investments in the executive function. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017.”  This . . .
 
LSP Staffing: Average Number of Marketers (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making investments in the marketing function. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017.”  This . . .
 
LSP Staffing: Average Number of Mid-Level Managers (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making investments in the mid-level management function. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: . . .
 
LSP Staffing: Average Number of Project Managers (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making investments in the project management function. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017 . . .
 
LSP Staffing: Average Number of Salespeople (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making investments in the sales function. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017.”  This . . .
 
LSP Staffing: Average Number of Vendor Managers (2017)
Six Correlations to Benchmark Your Staffing Levels
by Hélène Pielmeier, January 24, 2018, 1 Pages View abstract 
This data visualization provides benchmarking data for LSPs making investments in the vendor management function. It is based on 486 survey responses conducted for CSA Research’s 13th annual report on the “The Language Services Market: 2017 . . .
 
Language Pair Demand and Supply: 2017
by Arle Lommel, Donald A. DePalma, December 20, 2017, 6 Pages View abstract 
Many organizations support a growing and changing set of languages. This report provides guidance on current and evolving demand for the language pairs participants in CSA Research’s annual Global Market Survey most frequently cited as the fastest . . .
 
Website Language Churn: 2016–2017
by Arle Lommel, Benjamin B. Sargent, November 30, 2017, 7 Pages View abstract 
In any given year, global enterprises add or drop languages from their sites in response to a variety of macro-economic, business climate, and internal factors. This report examines “churn” – the likelihood that the world’s most . . .
 
The Fastest-Growing LSPs: 2017
by Donald A. DePalma, September 30, 2017, 8 Pages View abstract 
Providers, buyers, investors, and the media track the language services and technology market with various metrics, topmost among them profitability and revenue. This report analyzes revenue growth, highlighting the performance of the fastest-growing . . .
 
Digital Opportunity: Top 100 Online Languages for 2017
by Benjamin B. Sargent, Arle Lommel, August 15, 2017, 10 Pages View abstract 
Evaluation of return on content begins with understanding the language composition of the online world. CSA Research’s annual online benchmarks capture the total economic opportunity that global brands address when they add a new language. The benchmarks . . .
 
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