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1 - 25 out of 48
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TMS Revolution: Year of the Connector
by Benjamin B. Sargent, March 31, 2016, 5 Pages View abstract 
Enterprises and language service providers alike integrate translation management systems (TMSes) with a wide range of applications. Competition among technology suppliers has gone into overdrive to build more and better connectors to make disparate solutions . . .
 
Insights on Enterprise Translation Automation
How Clients Deploy Translation Technology
by Donald A. DePalma, Fred Hollowood, April 14, 2015, 49 Pages View abstract 
As your clients expand globally, they struggle to scale content to a range of products, languages, and platforms. The only way to meet this demand is with technology. In this report, CSA Research explores six scenarios for how buyers automate processes . . .
 
TMS Customer Satisfaction
How Users Rate TMS Solutions and Their Vendors
by Benjamin B. Sargent, Rebecca Ray, March 31, 2015, 35 Pages View abstract 
To date, little research has been available on the level of satisfaction among decision-makers, practitioners, and end-users of TMS solutions. In October 2014, CSA Research surveyed 688 enterprise and supply side users, asking them about a range of customer . . .
 
Enterprise Translation Automation
Use Cases for Deployment of Translation Technology
by Donald A. DePalma, Fred Hollowood, March 10, 2015, 42 Pages View abstract 
Many organizations employ technology to manage digital content and its translation. Some rely heavily on tools that vendors provide. Others require partners to use proprietary systems that they have developed themselves or bought from commercial suppliers . . .
 
Translation Tools Move from Desktop to Cloudtop
by Benjamin B. Sargent, December 31, 2014, 5 Pages View abstract 
Translation management tools have grown ever more ambitious, from the first workgroup servers to client/server architectures to web servers to multi-tenant services and elastic cloud deployment. The conception of the translation knowledge worker’s . . .
 
Top Six Reasons Why LSPs Buy a Second TMS
by Benjamin B. Sargent, December 30, 2014, 5 Pages View abstract 
Most language service providers use a translation management system (TMS) of one kind or another. Many have two. Some have already moved away from their original deployment into a newer system. Thirty-eight percent of LSP users told us in a recent . . .
 
MarketFlex for Comprehensive TMS
Evaluating Vendor Solutions for Enterprise Environments
by Benjamin B. Sargent, Donald A. DePalma, November 24, 2014, 53 Pages View abstract 
Prospective buyers deserve objective third-party inputs to their own planning process. This MarketFlex™ report adds a new and important level of market research for language technology, equivalent to that afforded to other major software markets . . .
 
Evaluating the "-ities" for Cloud Deployments
by Donald A. DePalma, November 06, 2014, 2 Pages View abstract 
Are you considering translation services or tools in the cloud? Many companies are. This brief advises reviewing cloud-based tools not just for translation functions and performance, but also for IT concerns such as reliability, availability, scalability, . . .
 
Portal-Based Client Interactions
How Technology Facilitates Better Service Delivery
by Benjamin B. Sargent, Hélène Pielmeier, January 02, 2014, 40 Pages View abstract 
The adoption − some say “imposition” – of portals for client interactions has been a hot topic for many years. Some people sing the praises of portal-based interactions while others lament the loss of “personal touch.”  This . . .
 
How LSPs Should Pay for Software
TMS Pricing Models Explained
by Benjamin B. Sargent, Donald A. DePalma, July 23, 2013, 36 Pages View abstract 
Increasingly, prospective users of translation management systems (TMS) tell Common Sense Advisory that they are confused about pricing models and ask us for help. This report examines the pricing models of 20 active software vendors in the market. After . . .
 
Toward Ubiquity: Pricing for Enterprise TMS
by Benjamin B. Sargent, June 25, 2013, 3 Pages View abstract 
Today’s translation management systems (TMS) handle structured translation processes but are poised for much broader usage in the enterprise. This brief explores the expanding scope of TMS and considers the pricing and business implications of sharing . . .
 
Pricing Models for Translation Management Systems
How Globalization Software Buyers Should Pay for TMS
by Benjamin B. Sargent, Donald A. DePalma, February 28, 2013, 30 Pages View abstract 
Increasingly, users of translation management technology express confusion about software vendor pricing schemes and ask Common Sense Advisory to assist in sorting out the details. This report lays out the issues by examining the translation pricing models . . .
 
What Translation Suppliers Need to Know about Pricing
Frequently Asked Questions for Industry Providers
by Donald A. DePalma, Vijayalaxmi Hegde, September 28, 2012, 21 Pages View abstract 
This report is designed for language service providers (LSPs), freelance translators, and companies with in-house translation and localization staff. It answers the questions that LSPs and freelancers ask us most frequently about pricing. The research . . .
 
How to Future-Proof Your TMS Selection
by Benjamin B. Sargent, April 01, 2012, 3 Pages View abstract 
It certainly is not easy to identify and assess future technology needs. It involves determining the type of system you are looking for, organizing your business requirements, checking with IT for technical requirements, and making your shortlist (see . . .
 
How Buyers Use Translation Management Systems
What Vendors Need to Know about Enterprise TMS Implementations
by Benjamin B. Sargent, February 29, 2012, 43 Pages View abstract 
Over the past decade, your customers have changed the ways in which they use translation management system (TMS) tools. Which industries, what departments, are using these systems? Why did they elect to purchase the software, how are they using it, and . . .
 
TMS Users Revealed
How Enterprise Buyers Deploy Translation Management Systems
by Benjamin B. Sargent, February 29, 2012, 44 Pages View abstract 
Over the past decade, translation management system (TMS) products have gone from being applications in search of users to being an indispensable part of the arsenal of growing companies in command of – or in search of – global markets. Which . . .
 
The Attack of the TMS Patents
by Donald A. DePalma, December 13, 2011, 3 Pages View abstract 
Translation management systems have become an integral part of many global content management strategies (see “How to Select a Translation Management System,” Nov11). In existence for over a decade, this technology category faces the same . . .
 
Build vs. Buy along the S-Curve for TMS
by Benjamin B. Sargent, Vijayalaxmi Hegde, December 07, 2011, 6 Pages View abstract 
Companies of all stripes contact Common Sense Advisory to ask whether they should continue to invest in their trusty translation management system (TMS), developed in-house, or switch to a sparkly clean commercial solution from an independent software . . .
 
How to Select a Translation Management System
What Enterprise Buyers Need to Know
by Benjamin B. Sargent, Donald A. DePalma, November 14, 2011, 38 Pages View abstract 
Technology selection generally involves 1) developing selection criteria, 2) making a shortlist, 3) identifying best-fit solutions using weighted business and technical requirements, and 4) undergoing a proof-of-concept before 5) making a final decision . . .
 
Translation Management Systems for LSPs
What Service Providers Need to Know about TMS Selection
by Benjamin B. Sargent, Donald A. DePalma, November 14, 2011, 42 Pages View abstract 
This report provides a detailed model for LSPs to use when selecting technology vendors for shortlisting. We’ve structured the report to help prospective buyers think through the functional aspects of translation management and to ensure completeness . . .
 
Patents Pending and Granted for Translation Automation
by Donald A. DePalma, October 25, 2011, 2 Pages View abstract 
 The current high-tech frenzy to acquire patents and the intellectual property (IP) they represent has yet to hit the language sector, but  there is some activity in both applying for and defending claims for patents. A stroll through the . . .
 
2011 TMS Scorecard: MultiCorpora MultiTrans Prism
by Benjamin B. Sargent, June 30, 2011, 8 Pages View abstract 
Our September 2008 report "Translation Management Systems" contained 24 scorecards; more were added in 2009; several were updated in 2010 and 2011. This research replaces two scorecards, MultiCorpora MultiTrans and Beetext Flow. The latter product was . . .
 
2011 TMS Scorecard: XTRF Enterprise
by Benjamin B. Sargent, May 02, 2011, 10 Pages View abstract 
Our September 2008 report "Translation Management Systems" contained 24 scorecards; more were added in 2009; several were updated in 2010 and 2011. This research updates the scorecard for the XTRF Enterprise product. Please note that our scoring matrix . . .
 
From Reactive to Repeatable Localization Maturity
by Donald A. DePalma, January 21, 2011, 5 Pages View abstract 
Do localization efforts at your company seem chaotic? Are you one of the only people who champion multilingual activities at your organization? If you’re at a stage where you have very few defined localization processes, no real budget, and a . . .
 
Localization Maturity Evolves
A Guide for LMM Revision 2.0 for Language Service Providers
by Donald A. DePalma, Robert G. Stewart, January 13, 2011, 53 Pages View abstract 
Your clients' needs do not remain static as they progress through the phases of localization maturity. How can you identify where your customers are at in terms of their level of sophistication when procuring and managing the translation and localization . . .
 
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