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1 - 25 out of 22
What Buyers Need to Know about Interpreting Procurement
What to Buy, How to Buy It, and How to Manage It
by Rebecca Ray, Hélène Pielmeier, Donald A. DePalma, February 12, 2015, 61 Pages View abstract 
More and more translation buyers are taking over responsibility for procuring interpreting services for their organizations. However, rendering the spoken word into multiple languages has its own unique requirements. Based on an in-depth survey of 197 . . .
 
The Market for Interpreting Software in 2011
by Nataly Kelly, Vijayalaxmi Hegde, December 08, 2011, 6 Pages View abstract 
Our recent global market study enabled us to collect information from 1,232 language service providers (LSPs) around the globe (see “The Language Services Market: 2011,” May11). Of these, 20.2% claimed to offer interpreting tools and software . . .
 
Trends in Telephone Interpreting
The Current Market Dynamics of Over-the-Phone Interpretation
by Nataly Kelly, Vijayalaxmi Hegde, August 29, 2011, 31 Pages View abstract 
The telephone interpreting (TI) market makes up an estimated US$994.18 million worldwide in 2011, or 3.40% of the total language services market, up from 3.26% in 2010 (see “The Language Services Market: 2011,” May11). In essence, the telephone . . .
 
Buyer and Supplier Confidence Draws Closer in Q4
by Donald A. DePalma, Robert G. Stewart, January 31, 2011, 6 Pages View abstract 
This brief reviews the results of Common Sense Advisory’s business confidence survey for the final quarter of 2010. For information about the history and methodology of the surveys, see “Global Business Confidence Survey” (Feb10). . . .
 
Telephone Interpreting Takes Root in Africa
by Nataly Kelly, November 16, 2010, 4 Pages View abstract 
The epicenters of telephone interpreting have traditionally been found in North America and Northern Europe, with some activity in Southern and Western Europe as well. However, our recent global market study showed that the phone-based service is steadily . . .
 
Buyer and Supplier Confidence Dips in Q3-2010
by Donald A. DePalma, Robert G. Stewart, November 04, 2010, 6 Pages View abstract 
This brief reviews the results of Common Sense Advisory’s business confidence survey for the second quarter of 2010. For information about the history and methodology of the surveys, see “Global Business Confidence Survey” (Feb10). . . .
 
The Market for Video Interpreting
by Nataly Kelly, Vijayalaxmi Hegde, November 04, 2010, 4 Pages View abstract 
Our recent global market study enabled us to collect information from more than 1,000 language service providers (LSPs) around the globe (see "The Language Services Market: 2010," May10). In this brief, we provide more details about where the provider . . .
 
The Market for Telephone Interpreting
by Nataly Kelly, Vijayalaxmi Hegde, October 15, 2010, 4 Pages View abstract 
Our recent global market study enabled us to collect information from more than 1,000 language service providers (LSPs) around the globe (see “The Language Services Market: 2010,” May10). In this brief, we provide more details about where . . .
 
Language Services Market Segmentation
by Nataly Kelly, Donald A. DePalma, September 03, 2010, 4 Pages View abstract 
Common Sense Advisory has been publishing rankings of the top industry providers and market size estimates for the language services sector since 2005. Our most recent study revealed that the global market for outsourced language services will reach US$26 . . .
 
Interpreting Supplier Staffing Models
by Nataly Kelly, July 23, 2010, 6 Pages View abstract 
In May 2010, Common Sense Advisory surveyed 197 providers of interpreting services throughout North America, 91 of which also offer telephone interpreting services. We asked detailed questions about how these firms establish employment relationships with . . .
 
The Interpreting Marketplace
A Study of Interpreting in North America
by Nataly Kelly, Robert G. Stewart, Vijayalaxmi Hegde, June 21, 2010, 88 Pages View abstract 
How much do interpreters earn? What is the average hourly rate? How common is it to charge for travel time? These and other questions are answered in this detailed, comprehensive review of the North American market for interpreting services across all . . .
 
The Swedish Telephone Interpreting Market Starts to Ripen
by Nataly Kelly, Anne-Marie Colliander Lind, October 27, 2009, 6 Pages View abstract 
Companies in the Nordic region have traditionally been quick to develop or embrace advanced technologies to improve automation and reduce the high costs of human-delivered services for written language conversion. Conversely, suppliers in Nordic countries . . .
 
TI Supply-Side Outlook
The State of the Telephone Interpreting Market
by Nataly Kelly, Donald A. DePalma, September 01, 2009, 28 Pages View abstract 
What is the current state of the telephone interpretation (TI) market? And what will happen in the next five years? In this report, we answer these questions. We provide detailed market size estimates for both the total interpreting market as well as . . .
 
Top 15 Telephone Interpreting Suppliers
by Nataly Kelly, Donald A. DePalma, September 01, 2009, 4 Pages View abstract 
Last year, Common Sense Advisory published the first-ever global ranking of telephone interpreting (TI) providers, as well as estimates for the whole interpretation market (see "Telephone Interpretation: The Supply Side," Jun08). Now, in our second annual . . .
 
Telephone Interpretation Procurement
by Nataly Kelly, June 26, 2009, 36 Pages View abstract 
In the spring of 2009, we issued a call for participation to a select sampling of buyers of phone-based interpreting services in key geographic areas. We approached decision-makers at organizations in dozens of vertical markets, ranging from health care . . .
 
Video Interpreting Usage Slowly Rises
by Nataly Kelly, Donald A. DePalma, May 06, 2009, 2 Pages View abstract 
Remote language mediation is becoming more common than ever before. Telephone interpreting (TI) is already widespread. When, if ever, will video-based communication or interpreting (VI) take over? Everyone agrees that video interpreting is the way of . . .
 
The Sense and Nonsense of Simultaneous Telephone Interpreting
by Nataly Kelly, January 16, 2009, 2 Pages View abstract 
The majority of telephone interpreting (TI) services are provided using consecutive mode, in which a person speaks and then waits for the interpreter to render the utterance to the other party. This Quick Take addresses the growing phenomenon of synchronous . . .
 
Top 15 Telephone Interpreting Companies
by Nataly Kelly, Donald A. DePalma, July 24, 2008, 4 Pages View abstract 
Our recent reports on the telephone interpreting market included the first ever market size estimates for this industry. They also revealed the Top 15 providers (see "Telephone Interpreting: The Demand Side," Jun08 and "Telephone Interpreting: The Supply . . .
 
Hospital Spending on Interpreting Services
by Nataly Kelly, June 30, 2008, 2 Pages View abstract 
In our recent sizing exercise for the interpretation services market, we surveyed organizations in many commercial and governmental sectors (see "Telephone Interpreting: The Demand Side," Jun08). We found that a significant portion of the total interpreting . . .
 
Telephone Interpretation: The Supply Side
On-Demand Interpretation for Multicultural Societies
by Nataly Kelly, Donald A. DePalma, June 16, 2008, 20 Pages View abstract 
This report on the supply side of telephone interpretation discusses market size and growth rates. It includes the first-ever ranking of the Top 15 providers of remote language mediation services over the telephone, and offers recommendations for suppliers . . .
 
Certification Fixation in the Interpreting Field
by Nataly Kelly, May 13, 2008, 2 Pages View abstract 
Nurturing a seed sown in May 2007, Language Line Services (LLS) made public this week its support for a pilot of a national medical interpreter certification test by May 2009. What provoked this interest in certifying medical interpreters? Why is the . . .
 
Interpreting Creeps toward Automation
by Nataly Kelly, May 06, 2008, 2 Pages View abstract 
While the majority of spoken language services are still provided in person, the sheer enormity of the market demand has led to the development of remote interpreting through telephone and video-conferencing technologies. Interpreters depend more on machine-based . . .
 
 
 
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