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The Language Services Market: Research Methodology
by Donald A. DePalma, Hélène Pielmeier, June 28, 2017, 7 Pages View abstract 
At CSA Research, we strive for transparency and integrity in all of our research. This brief explains our methodology and answers the most frequently asked questions (FAQs) about our global market sizing estimates and our rankings of the largest language . . .
 
Digital Opportunity: Under- and Over-Served Languages
by Benjamin B. Sargent, Arle Lommel, September 27, 2016, 10 Pages View abstract 
Some languages historically show lower use than their market heft should warrant, such as Arabic, Hebrew, and Persian. Other languages appear more frequently than their limited market size might predict, including Bulgarian, Hungarian, and Slovak. In . . .
 
The Language Services Market: 2016
Annual Review of the Services and Technology Industry That Supports the Delivery of Translation, Localization, and Interpreting
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Stephen Henderson, June 30, 2016, 100 Pages View abstract 
People around the world prefer communicating in their native tongue. That fact will drive the language industry to US$40 billion in revenue for 2016. To support this growth, language service and technology providers are extending their repertoire beyond . . .
 
Piracy Rates for Localized Software
by Arle Lommel, May 24, 2016, 10 Pages View abstract 
Software piracy – the illegal copying, distribution, or use of unlicensed applications – is a major global concern for IT-oriented enterprises. This brief considers the role of localization on piracy by determining per-language piracy rates . . .
 
The Language Services Market: 2015
Annual Review of the Translation, Localization, and Interpreting Services and Technology Industry
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Stephen Henderson, June 30, 2015, 97 Pages View abstract 
Imagine buying a new car and not being able to decipher the owner's manual because it's in a language you don't read. Or remember the frustration of trying to register at a website form that doesn't recognize your country's postal code format. Think about . . .
 
The Changing Landscape of the Language Industry
by Donald A. DePalma, May 20, 2015, 7 Pages View abstract 
In 1968, Waste Management, Inc. (WM) began an aggressive roll-up of the trash collection business in the United States and Canada, purchasing many small service companies. It disrupted the old mom-and-pop model of small providers, each owning just a few . . .
 
Benchmarking the Top 100 Online Languages for 2015
by Benjamin B. Sargent, Donald A. DePalma, April 30, 2015, 20 Pages View abstract 
Among the three billion people traversing the internet in 2015, 100 languages account for almost all economically significant online activity. Fourteen of those represent 90% of the total economic opportunity of digital communication and commerce. Companies . . .
 
Making the Switch from Neutral to Regional Spanish
by Benjamin B. Sargent, April 30, 2015, 5 Pages View abstract 
Spanish comes in many variants, deeply entrenched in the regional cultures of its diverse audiences. Few organizations can afford to support all versions. However, the proliferation of social media and mobile applications has forever changed user expectations . . .
 
The State of the Interpreting Market
An In-Depth Look at a Fast-Growing Segment of the Language Services Market
by Hélène Pielmeier, Donald A. DePalma, January 30, 2015, 33 Pages View abstract 
Language access policies and advances in technology have drastically changed the interpreting landscape. Spoken language services increasingly touch the general public in everyday situations. To assess the state of this fast-growing segment of the language . . .
 
The Language Services Market: 2014
An Annual Review of the Translation, Localization, and Interpreting Services Industry
by Donald A. DePalma, Vijayalaxmi Hegde, Hélène Pielmeier, June 25, 2014, 86 Pages View abstract 
Our comprehensive study of the market for translation, localization, interpreting and other language services in 2014 includes information on underlying market growth, key trends, fastest-growing services, average revenue per employee, and other critical . . .
 
The Top 30 Online Languages
by Benjamin B. Sargent, November 05, 2013, 7 Pages View abstract 
Whether your international care agency communicates with a global donor base or your manufacturing company markets its wares to consumers in faraway lands, you will need to support a widening variety of languages in just the next couple of years. This . . .
 
The 116 Most Economically Active Languages Online
by Benjamin B. Sargent, October 31, 2013, 9 Pages View abstract 
Whether your international care agency communicates with a global donor base or your manufacturing company markets its wares to consumers in faraway lands, you will need to support a widening variety of languages in just the next couple of years. This . . .
 
Where the Global Translation Money Is: 2013
The Industries That Spend the Most on Language Services
by Vijayalaxmi Hegde, Donald A. DePalma, October 01, 2013, 94 Pages View abstract 
Which industries spend the most on language services and technology in 2013? In this report, Common Sense Advisory presents the revenue composition of 36 verticals for language service providers (LSPs) globally and in nine regions of the world: Africa, . . .
 
The Top 15 Interpreting Companies: 2013
by Vijayalaxmi Hegde, August 15, 2013, 4 Pages View abstract 
Interpreting in its various forms provides essential communication services to governments, businesses, and individuals. It accounts for nearly 15% of the US$34 billion in language services that will be outsourced in 2013 (see “The Language Services . . .
 
The Language Services Market: 2013
An Annual Review of the Translation, Localization, and Interpreting Services Industry
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Vijayalaxmi Hegde, May 31, 2013, 80 Pages View abstract 
Our comprehensive study of the market for translation, localization, interpreting and other language services in 2013 includes information on underlying market growth, key trends, fastest-growing services, average revenue per employee, and other critical . . .
 
The Top 100 Language Service Providers: 2013
by Donald A. DePalma, Vijayalaxmi Hegde, May 31, 2013, 5 Pages View abstract 
This brief presents the world’s leading providers of translation, localization, and interpreting services. Because there were several instances of companies reporting identical revenue, the list includes three ties, resulting in 103 companies claiming . . .
 
Waking Up to Opportunity in Arabic
by Benjamin B. Sargent, December 05, 2012, 3 Pages View abstract 
In a recent report, “Multilingual Websites” (Oct12), we compared the popularity rank of languages on the websites of top global brands with the economic potential of those online audiences. Our research pinpoints Arabic as the most underserved . . .
 
How Manufacturing Companies Buy Translation
What LSPs Need to Know
by Rebecca Ray, Nataly Kelly, October 31, 2012, 35 Pages View abstract 
The manufacturing vertical represents an enormous opportunity for all suppliers in the language services industry, be they freelancers, small agencies, single-language vendors, medium-sized firms, or large multi-language vendors. Estimated at US$11.13 . . .
 
Translation Opportunities in Africa
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 11 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Africa? This report provides estimates of the economic opportunity for LSPs available in the region and one major economy within it – South Africa. This report should be . . .
 
Translation Opportunities in Asia
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 16 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Asia? This report provides estimates of the economic opportunity for LSPs available in the region and in six major countries within it – China, India, Israel, Japan, Malaysia, . . .
 
Translation Opportunities in Eastern Europe
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 20 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Eastern Europe? This report provides estimates of the economic opportunity for LSPs available in the region and in seven major countries within it – Czech Republic, Hungary, . . .
 
Translation Opportunities in Latin America
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 12 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Latin America? This report provides estimates of the economic opportunity for LSPs available in the region and in three major countries within it – Argentina, Brazil, and . . .
 
Translation Opportunities in North America
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 13 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in North America? This report provides estimates of the economic opportunity for LSPs available in the region and in the two countries within it – the United States and Canada . . .
 
Translation Opportunities in Northern Europe
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 12 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Northern Europe? This report provides estimates of the economic opportunity for LSPs available in the region and in three major countries within it – Ireland, Sweden, and . . .
 
Translation Opportunities in Oceania
The Industries That Spend the Most on Language Services
by Nataly Kelly, Robert G. Stewart, July 31, 2012, 10 Pages View abstract 
Which industries matter the most for language service providers (LSPs) in Oceania? This report provides estimates of the economic opportunity for LSPs available in the region and in one country within it – Australia. This report should be used . . .
 
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