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How to Hire and Retain the Best Project Managers
by Benjamin B. Sargent, Willem Stoeller, July 20, 2012, 4 Pages View abstract 
Executives at enterprise organizations must consider how to evaluate and incentivize the performance of the project management office (PMO) and of project managers (PMs) individually. Managers seeking to build or restructure their PMO should be careful . . .
Translation Future Shock
Human Translator Throughput and the Impact of Machine Translation
by Donald A. DePalma, Nataly Kelly, April 30, 2012, 24 Pages View abstract 
Language service providers and freelancers translate hundreds of millions of words per day. This work supports global trade, diplomacy, tourism, and a host of other international and domestic multicultural activities. Simultaneously, advances in machine . . .
Return on Conference Attendance for LSPs
by Donald A. DePalma, September 29, 2011, 3 Pages View abstract 
Conferences have both direct and indirect costs associated with them. In this brief, we discuss the return on conference attendance in terms of out-of-pocket and opportunity costs associated with being out of the office. It draws on survey data from our . . .
Advice for LSP Hiring Managers: Broaden the Pool
by Rebecca Ray, August 30, 2011, 4 Pages View abstract 
There are more people seeking jobs this year than there were last year in many countries, but that doesn't mean they match your hiring profiles. This brief outlines how hiring managers at language service providers (LSPs) can achieve their goals, even . . .
How to Attract More Job Applicants for In-House Teams
by Rebecca Ray, August 30, 2011, 3 Pages View abstract 
Finding and retaining the most qualified candidates for your company is a challenge in the best of times. These, obviously, are not the best of times. Hiring managers face real barriers to building sustainable teams. This brief outlines how to reach more . . .
Recruiting Benchmarks for In-House Localization Teams
by Rebecca Ray, December 09, 2010, 4 Pages View abstract 
Your internal localization staff enables international revenue. However, localization professionals are not churned out by educational institutions or easily trained in just a few months. How can you find them when you need them? This brief presents recruiting . . .
Six Steps to Executive Sponsorship of Globalization
by Rebecca Ray, October 05, 2010, 3 Pages View abstract 
Engaging an executive sponsor to ensure international success is not nearly as difficult as it may seem. This brief provides the information you need to immediately begin your recruitment process and to measure your progress along the way. . . .
Is Your Globalization Business Model Gathering Dust?
by Rebecca Ray, August 23, 2010, 3 Pages View abstract 
Several language service providers now offer clients the opportunity to deliver more multilingual products and services in more formats than anyone thought economically feasible just a few years ago. In this brief, we outline the reasons why and how global . . .
Chief Globalization Officer
by Donald A. DePalma, January 28, 2007, 40 Pages View abstract 
Cisco’s 2006 appointment of a CGO brought the concept of an executive guiding a multinational company’s international efforts back into the news. This report outlines the role of this C-level exec. . . .
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