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The Changing Landscape of the Language Industry
by Donald A. DePalma, May 20, 2015, 7 Pages View abstract 
In 1968, Waste Management, Inc. (WM) began an aggressive roll-up of the trash collection business in the United States and Canada, purchasing many small service companies. It disrupted the old mom-and-pop model of small providers, each owning just a few . . .
 
Lessons from the Fastest-Growing LSPs
by Vijayalaxmi Hegde, October 03, 2013, 6 Pages View abstract 
Although luck can sometimes be the reason companies grow fast, other factors have a much greater influence on their performance. Our research on the more than 28,000 language service providers (LSPs) in Common Sense Advisory’s database has found . . .
 
Profitability in the Language Services Market
Gross Profit Margin Data for Translation and Interpreting Providers
by Nataly Kelly, Hélène Pielmeier, February 08, 2013, 29 Pages View abstract 
When individuals establish a language service provider (LSP), they often do so out of a passion for translation or interpreting. However, few companies know how to tightly control the elements that allow them to be profitable. While some acquire this . . .
 
LSP Technology Revenue on the Rise
June 23, 2011, 4 Pages View abstract 
In our recent report on the state of the language services industry, we noted that the number of vendors identifying 50% or more of revenue from technology sales jumped significantly from the prior year. In this brief, we discuss why we believe this finding . . .
 
Using Revenue per Employee as an LSP Business Metric
by Nataly Kelly, December 31, 2010, 4 Pages View abstract 
Language service providers (LSPs) often wonder how they perform when compared against their peers. There are many ways of measuring performance, but average revenue per full-time employee (FTE) is a commonly used business metric in many industries. In . . .
 
Language Service Provider Growth Factors
Characteristics of the Fastest-Growing Translation and Interpreting Companies
by Nataly Kelly, Vijayalaxmi Hegde, November 30, 2010, 30 Pages View abstract 
Why do some language service providers grow at rates of 100% or more per year, while others grow at rates of only 5%? What are the secrets of the fastest-growing companies in the translation and interpreting market, and how can other firms learn from . . .
 
LSP Valuations and Public Company Comparables
by R. Michael Powers, November 05, 2010, 3 Pages View abstract 
Translation and interpreting suppliers often ask us, “What is my company worth?” The short answer is, “It depends.” The longer answer relates mainly to two things -- the factors which differentiate smaller LSPs from larger, more . . .
 
The Owner's Guide to Maximizing LSP Value
How to Increase the Value of Your Language Services Business
by R. Michael Powers, Donald A. DePalma, April 30, 2010, 39 Pages View abstract 
At some point in every entrepreneur’s life, the question of “what next?” inevitably comes up. Some want to move on to “the next great thing” so they seek a new challenge in another arena. Another might choose to grow his . . .
 
Consolidation in the Language Services Market
by Donald A. DePalma, July 31, 2007, 20 Pages View abstract 
Common Sense Advisory believes that the language industry is poised for more consolidation driven by the quest for more market efficiency, better technology, rationalized offerings, and global scale. At the same time, we see it continuing to be a very . . .
 
Language Service Deal-making Heats Up
by Donald A. DePalma, Renato S. Beninatto, March 07, 2005, 2 Pages View abstract 
In just the first 40 days of 2005, U.S. companies pursued over US$144 billion in mergers and acquisitions. Competitive pressures, cost-cutting, and the need for greater scale drove giants like Proctor & Gamble, Qwest, SBC, and Verizon to make big offers . . .
 
 
 
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