| 
   
  
Refine Your Search
Display:




Refine by:
  Date
Skip Navigation Links.
Skip Navigation Links.
Skip Navigation Links.
Skip Navigation Links.

View a list of common keywords
1 - 5 out of 5
How to Win the High-Stakes RFP Game
by Hélène Pielmeier, April 25, 2016, 7 Pages View abstract 
Requests for proposals (RFPs) or tenders are increasingly popular with buyers of language services. Buyers rely on them not only to select new suppliers but also to re-negotiate terms with existing vendors. Language service providers must therefore excel . . .
 
LSP Pricing Strategies
How to Price Services Just Right
by Hélène Pielmeier, Donald A. DePalma, April 25, 2016, 47 Pages View abstract 
Competition in the language services market is ruthless. You can always find competitors that are willing to undercut your rates. And because most buyers view translation and interpreting as commodities, selling based on factors other than price is a . . .
 
The Art of Quoting Turnaround Times
by Hélène Pielmeier, April 25, 2016, 5 Pages View abstract 
When language service providers quote projects and ask about deadlines, customers often joke that they need the files yesterday. Translation is frequently an afterthought, and clients rarely allocate the time for LSPs to work at a comfortable pace . . .
 
An LSP’s Guide to Quoting
Organizational Models, Processes, Automation, and KPIs Necessary to Improve Closing Ratios
by Hélène Pielmeier, Donald A. DePalma, February 29, 2016, 56 Pages View abstract 
As clients become ever more demanding, rates and turnaround times drop, and service levels multiply. How can language service providers close more business in this highly fragmented and commoditized chaotic environment? Before they even think about sales . . .
 
Design Strong Online Quote Forms
by Hélène Pielmeier, February 29, 2016, 6 Pages View abstract 
As part of our recent research on how language service providers handle the quoting function, CSA Research explored the use of online quote forms (see “An LSP’s Guide to Quoting,” Feb16). We analyzed quote request forms on the websites . . .
 
 
 
Terms of Use | Privacy Statement | Contact Us
Copyright © 2017 Common Sense Advisory, Inc. All Rights Reserved.