Paid Research - Membership Required
Global Content Management Systems 
 
Keywords
global, content, management, CMS, workflow, translation, technology, system, multilingual, multiregional, component, enterprise, web 

Abstract
Any organization that operates internationally sooner or later finds itself dealing with multiple languages. Given large domestic populations that speak “foreign” languages in their everyday lives, the multilingual content mandate applies in home markets as well. Whether content gets created in one language and then translated or is written from scratch for each market, most organizations turn to some form of content management system (CMS) to handle authoring, attributing, transforming, publishing, and storing the multilingual assets.

To help enterprises solve the critical challenges of attracting and engaging global audiences, technology vendors must aggressively pursue specialized features for global content management. This report examines the system capabilities required for multilingual content management and the organizational support needed for multiregional deployment. 
 

Benefits
In General: Readers of this report will learn which functions matter most in managing multilingual websites and documents, and which CMSes do the best in implementing these critical features. We studied the features and functions of 16 systems commonly used in international operations. We explore how these technology vendors and open-source communities design and deliver solutions to meet the demands of global content management, answering the question: “Which CMS delivers the best support for multilingual use?”

For Buyers: Buyers will learn the questions to ask their own operations people in order to establish business, user, and technical requirements prior to technology selection. Graphical representation of the relative strength of specific vendor solutions helps prospective buyers short-list only the most appropriate systems for RFPs and evaluation.

For Suppliers: Technology vendors will learn how users of enterprise, web, and component-based content systems evaluate and select technology to meet the needs of multilingual and global content management.

Physical Details
Authors: Benjamin B. Sargent and Donald A. DePalma
Date: 29 January 2010
ISBN: 978-1-933555-75-1
Pages: 30

Companies
Astoria; Author-It; CrownPeak; DocZone;Drupal; Ektron; EMC; IBM; Kentico; Kinetic; SCHEMA; SDL; Sitecore; TYPO3; Vasont.

Table of Contents
  • Topic
  • Use Cases
    • Base Use Case for Any Global Content
      • Three Classes of Users Engage with GCM
      • Business Requirements for Multilingual Content
    • Case 1: Web Content Management
    • Case 2: Technical Content Management
    • Some CMS Solutions Target Specialized Needs
    • The Argument for Enterprise Content Management
    • Summary of Global Content Management Use Cases
  • Analysis
    • Who’s Who in Global Content Management?
    • Platform Support for Global Content and Process
      • Most CMS Vendors Can Process Multilingual Content
      • Fewer Players Pump Up the Multiregional Workflow
    • Organizational Support for Global Content
      • Supporting Users, Administrators, and Developers
      • Implementation Support in Multiregional Scenarios
  • Implications
    • Buyers Should Mix Style and Substance in Adoption Decision Matrix
      • Step 1: Pick Your Adoption Scenario
      • Step 2: Pick Your Paradigm for Application Development
      • Step 3: Select a Solution More Advanced than Your Requirements
    • How GCM Aspirants Should Tailor Message and Product
      • Getting Ahead of Global Content Trends
      • Winning through Interoperability
      • Don’t Underestimate the Role of Language Technology
  • Appendix
  • Figures
    • Figure 1: Three Classes of Users Interact with GCM Technology
    • Figure 2: WCM Rankings for Global Content and Process
    • Figure 3: CCM and ECM Rankings for Global Content and Process
    • Figure 4: WCM Rankings for Global Users and Implementation
    • Figure 5: CCM and ECM Rankings for Global Users and Implementation
    • Figure 6: Information Technology (IT) Decision and Deployment Matrix
    • Figure 7: From Centralization to Decentralization and Back Again
  • Tables
    • Table 1: Global Business Requirements for Web Content Management
    • Table 2: Global Business Requirements for Technical Content Management
    • Table 3: Global Business Requirements for Enterprise Content Management
    • Table 4: CMS Products Analyzed for This Report
    • Table 5: System Characteristics of Web-oriented Contenders
    • Table 6: System Characteristics of ECM and Document-oriented Contenders
Go to top