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"As a newcomer to the Language Translation industry I have found the CSA research and commentary invaluable in understanding the lay of the land, and also, in getting deeper insight into the key dynamics of the industry and all its key participant groups. I have found their research valuable to understand both buyers and service providers perspectives and valuable in guiding some of our own product development and market positioning strategies. I appreciate their candor and skepticism of much of the posturing in the industry and I believe their research highlights many subtle elements that helps drive the whole industry forward. I would recommend CSA to anybody who is concerned with the localization and globalization business, and would even go so far to say that one would be at a disadvantage without their research and insight."


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Home Page: Featured Research

 

 

Independent market research about business globalization -- best practices, technology, and translation services

Whether your company is globalizing a website, localizing a product to international requirements, or translating documents, our research and consulting can help. We focus our decades of experience in practical business globalization on the organizational structures, business process, language services, and software to get the job done.

Common Sense Advisory helps Global 2000 companies operationalize, benchmark, optimize, and innovate industry best practices in translation, localization, internationalization, and globalization.

Latest Research

View the most recent Quick Takes

For Members Only
Countries That Matter Most Online in 2009:

Companies looking to focus budget on the most promising markets often ask Common Sense Advisory for assistance in prioritizing their localization spend. In this brief, we set out two ways to represent the potential value of localizing an online experience: total available audience and e-GDP. Tabular data is provided listing details for the top 30 countries, including share of WOW, or "world online wallet," for 2009-2010. Members Only

For Members Only
Telephone Interpretation Procurement:

In the spring of 2009, we issued a call for participation to a select sampling of buyers of phone-based interpreting services in key geographic areas. We approached decision-makers at organizations in dozens of vertical markets, ranging from health care to consumer products. We also targeted purchasers in every major tier, from accounts with the largest volumes to smaller-scale users. In this report, we reveal what 144 telephone interpreting buyers had to say about how they make their purchasing decisions, what they are spending, and what they value most in their providers. More...

Free with Registration
Federating Language Assets in Multi-Point TMS:

In June 2009, Clay Tablet Technologies announced immediate availability of its V2.5 product, introducing new features for synchronizing translation memory (TM) and terminology assets for multi-point translation management systems (TMSes) and content management systems (CMSes). In this Quick Take, we look at how this helps translation buyers construct meta-workflows to move content from disparate content sources to multiple TMSes. Free With Registration

For Members Only
The State of Freelance Translation:

Freelancers can trace their job title back to Sir Walter Scott, who introduced the term in his 1819 novel, "Ivanhoe." His "free-lance" characters were medieval mercenaries who pledged their loyalty (and weapons) to lords and kings, for a fee. They replaced or complemented a standing army. Today's equivalent offers his or her services to a firm that needs work done, but which prefers paying for discrete tasks on a piecemeal or contractual basis rather than on a full-time basis. In this report, we report on a survey of CAT tools as used by freelancers and analyze the impact of their usage patterns on their practice and on technology providers.
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Open Access
Ranking of Top 30 Language Services Companies :

For the fifth year, Common Sense Advisory ranks the top translation companies worldwide and presents its analysis of the size of the language services market. This year, we increased the list to the top 30 firms. This report also includes rankings of the fastest growing companies, biggest companies by number of employees, and most efficient companies by revenue per employee. Market sizing estimates span the next five years and are distributed by geography. More...

 

Global Watchtower

1 July 2009

How Satisfied Are You with Your Translation Software Vendor?

by: Donald A. DePalma
Whenever we plan to buy something, we often look to Consumer Reports, J.D. Power, Underwriters Laboratories, Good Housekeeping, or their national equivalents to get a sense of quality, performance, and customer satisfaction from previous buyers. None of these companies have asked purchasers of translation, localization, and internationalization software how satisfied they were with what they [...]
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29 June 2009

Content Management Consolidation Continues

by: Donald A. DePalma
This morning, SDL announced that it would pay US$14.7 million to acquire XyEnterprise in its latest move to expand its global information management capabilities. The acquisition is the most recent example of consolidation in the fragmented content management system (CMS) sector. SDL acquires good technology at an attractive price (1.48 times revenue versus the 2.5 [...]
More...

23 June 2009

Chernobyl Children Project Needs English-to-Russian Translators

by: Donald A. DePalma
We’re happy to advise translators of an opportunity to help their fellow man. The Chernobyl Children Project is looking for a few good English-to-Russian translators and interpreters. Do you want to help children who were affected by the largest nuclear accident in mankind’s history? If so, just click here, and you will be re-directed to [...]
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19 June 2009

Freelance Translators Clash with LinkedIn over Crowdsourced Translation

by: Nataly Kelly
This week, LinkedIn sent a survey to language professionals to capture their feedback on potential participation in what Common Sense Advisory calls “CT3” — community, crowdsourced, and collaborative translation. What was the reaction among freelancers to LinkedIn’s call for volunteers? Outrage, mixed with ample confusion. Professional translators balked at the request from LinkedIn, posting numerous comments [...]
More...

19 June 2009

Coping with Heterogeneous TMS Environments

by: Benjamin B. Sargent
Translation management system (TMS) users tell us they derive significant efficiency, cost, and quality benefits from systematic management of their translation and terminology assets. But what if your company’s language assets are “managed” in multiple TMSes or content managers?  Without automated synchronization between systems, the value of memories and terminology gets watered down by manual [...]
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12 June 2009

New Translation Technology Shown in Berlin — and Mountain View

by: Donald A. DePalma
To the surprise of many who predicted a small turnout due to slashed travel budgets, this week’s Localization World in Berlin actually drew 463 delegates. The conference sessions focused on “Know-how for Global Success.” According to a presentation by Common Sense Advisory, one driver of success would be the addition of a language component to [...]
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10 June 2009

SDL Clarifies Trados Licensing Policy

by: Donald A. DePalma
In our just-released report on how freelancers work and their attitudes toward computer-aided translation tools, we received a lot of feedback about how “this CAT software works” or “that one doesn’t.” One of the complaints was about licensing terms and conditions. The new version of Trados, released last week as SDL Trados Studio 2009, added [...]
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5 June 2009

Top 30 LSPs Errata

by: Renato S. Beninatto
Every year, right after we publish our ranking of translation companies, we receive several messages with comments and questions ranging from people who think that our numbers are too small or too big, to names of companies that they believe should be included in our list but somehow escaped our notice. We usually address these [...]
More...

Recent News

"Translators Wanted at LinkedIn.
The Pay? $0 an Hour.",
in The New York Times

29 June 2009

The New York Times reported on LinkedIn's plan for internati More...

"Linguistic Purism in Latin American Spanish"
MultiLingual magazine

5 June 2009

While Spanish and Portuguese are the most widely spoken tong More...

"Global Strategies: Watch Your Language"
American Executive magazine

1 June 2009

Welcome to the world of global brands. Companies that want t More...

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Press Releases

30 June 2009

Survey Reveals Buyers of Telephone Interpreting Services Place Quality and Speed Before Price

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29 June 2009

Chernobyl Children Project (CCP-USA) Returns to the Greater Boston Area for its 2009 Medical Treatment and Respite Care Program

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20 May 2009

Common Sense Advisory Releases Annual Ranking of Top 30 Translation, Interpretation, and Localization Providers; Companies realize more than 19 percent average growth

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Upcoming Events

Quality Healthcare for California Hospitals

Waterfront Hotel, Oakland, CA

16 July 2009 to 17 July 2009

Executive Sales Management Workshop

Copenhagen, Denmark

21 September 2009 to 22 September 2009

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