Customer Experience, Global Director
Anna Abgaryan has worked in the language services industry since 1998, starting first as a teacher, translator, and interpreter at St. Petersburg State Polytechnic University, Russia. She later served as Director of Operations at the Localization Industry Standards Association (LISA), where she organized international conferences worldwide, and oversaw LISA membership services.
In her work at Common Sense Advisory, Anna works closely with the account management and research team and is responsible for global customer experience. Her primary focus is on overseeing clients’ engagement, ensuring the service leverage and client satisfaction.
Currently based in Sweden, Anna has lived in Western and Central Asia, as well as Southern and Northwestern Russia. A graduate with honors from Krasnodar University in linguistics and cross-cultural communications, Anna speaks Russian, Armenian, English, Swedish and conversational Greek.