Design Strong Online Quote Forms
by Hélène Pielmeier
February 29, 2016
February 29, 2016

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As part of our recent research on how language service providers handle the quoting function, CSA Research explored the use of online quote forms (see “An LSP’s Guide to Quoting,” Feb16). We analyzed quote request forms on the websites of the largest LSPs that appeared in our 2015 annual rankings (see “The Language Services Market: 2015,” Jun15). This brief presents findings on the frequency of such forms, usage patterns, the anatomy of forms, and what their design tells us about their purpose. In addition, we offer tips to avoid design mistakes.

  • Industry Providers
  • Technology Vendors

Pages: 6

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