Automation: Implementing Technology within Limits
by Rebecca Ray, Donald A. DePalma
February 23, 2017
February 23, 2017

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CSA Research carried out an extensive data collection and analysis exercise in preparation for Localization Maturity ModelTM (LMM) 3.0. We conducted a comprehensive survey of enterprise buyers of language services in 15 countries in June and July 2016. We asked about five strategic areas - governance, strategy, process, organizational structure, and automation. We ran 6,657 correlations based on the data collected, of which we are publishing a small percentage in a series of six briefs.

Achieving globalization goals requires a healthy dose of technological support and innovation, regardless of organization size or industry sector. Success depends on collaboration with other teams for written and spoken content, IT knowledge, language expertise, project management skills, and supply chain management experience. Whether your team chooses to take on automation by itself, outsource it, or do both, it will still need resources - human and budgetary - to get the job done. In this brief, we focus on automation and:

  • Demonstrate why you should benchmark it and provide data to do so
  • Share why localizers are not satisfied with their automation performance, in spite of higher rates of technology adoption
  • Cover technologies that are gaining traction - and those that are not
  • Explain why automation remains a rocky - but not boring - road for translation and localization teams
For an overview of localization maturity and how these five areas directly affect your organization's chances for international success, see why benchmarking localization maturity matters.

  • Global Leaders
  • Industry Providers
  • Technology Vendors

Pages: 11

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