Benchmarks for Language Service Providers: 2017
by Hélène Pielmeier, Donald A. DePalma
June 30, 2017
June 30, 2017

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Providers are always eager to compare their performance against that of their peers. In CSA Research’s annual survey of the language services market, we ask about a range of factors that characterize LSPs. In this brief, we provide an introduction to LSP Metrix and data on five areas of evaluation: the relationship between headcount and revenue; how clients contribute to the top line; how project management relates to revenue; the importance of salespeople to revenue generation over the last several years. Other information from this survey set is available in "The Language Services Market: 2017."

  • Global Leaders
  • Industry Providers
  • Technology Vendors

Pages: 12

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