Director of Industry Providers Service
Hélène is a highly accomplished language services industry executive. Her specialties include project and vendor management, quality process development and improvement, and sales strategy and execution. As a senior analyst, she provides research and advisory services for the firm’s language service provider platform.
Prior to joining Common Sense Advisory, Hélène was Division President at Iverson Language Associates, a TransPerfect company. During her tenure, she exceeded gross profit margin and revenue goals by more than 30% and oversaw a division-wide effort to reduce vendor costs.
Prior to her role as Division President, she was the COO of Iverson and also held positions as Director of Client Services, Project Manager, and Sales Account Executive.
Hélène has a Master’s degree in translation from the University of Wisconsin-Milwaukee, and both a Master’s and Bachelor’s degree in English and German from the University of Strasbourg. She has certificates in Principles of Management and in Project Management, and is a certified ISO 9001 internal auditor.
Hélène is a native French speaker, fluent in English, and proficient in German and Spanish.