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The Fastest-Growing LSPs: 2017
by Donald A. DePalma, September 30, 2017, 8 Pages View abstract 
Providers, buyers, investors, and the media track the language services and technology market with various metrics, topmost among them profitability and revenue. This report analyzes revenue growth, highlighting the performance of the fastest-growing . . .
 
Digital Opportunity: Top 100 Online Languages for 2017
by Benjamin B. Sargent, Arle Lommel, August 15, 2017, 10 Pages View abstract 
Evaluation of return on content begins with understanding the language composition of the online world. CSA Research’s annual online benchmarks capture the total economic opportunity that global brands address when they add a new language. The benchmarks . . .
 
The Top 100 Language Service Providers: 2017
by Donald A. DePalma, Hélène Pielmeier, August 11, 2017, 3 Pages View abstract 
This brief presents the world’s leading providers of translation, localization, and interpreting services. The list includes four ties, resulting in 104 companies claiming or sharing the top 100 spots. The two-letter country codes listed correspond . . .
 
Leading Language Service Providers by Region
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
 
CSA Research's comprehensive annual report on the state of the industry revealed the world's leading providers of translation, localization, and interpreting services (see "Who's Who in Language Services and Technology: 2017 Rankings," Jun17). We . . .
 
The Top 100 LSPs in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 3 Pages View abstract 
Our comprehensive annual report on the state of the industry revealed the world’s leading providers of translation, localization, and interpreting services (see “Who’s Who in Language Services and Technology: 2017 Rankings,” . . .
 
The Top LSPs in Africa in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: 2017 . . .
 
The Top LSPs in Asia in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: 2017 . . .
 
The Top LSPs in Eastern Europe in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Latin America and the Caribbean in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in North America in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Northern Europe in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Oceania in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Southern Europe in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 1 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
The Top LSPs in Western Europe in 2017
by Donald A. DePalma, Hélène Pielmeier, July 12, 2017, 2 Pages View abstract 
Our recent comprehensive annual report on the state of the industry revealed the 100 largest suppliers worldwide, as well as the top language service providers in nine regions of the world (see “Who’s Who in Language Services and Technology: . . .
 
Benchmarks for Language Service Providers: 2017
by Hélène Pielmeier, Donald A. DePalma, June 30, 2017, 12 Pages View abstract 
Providers are always eager to compare their performance against that of their peers. In CSA Research’s annual survey of the language services market, we ask about a range of factors that characterize LSPs. In this brief, we provide an introduction . . .
 
The Language Services Market: 2017
Annual Review of the Services and Technology Industry That Supports Translation, Localization, and Interpreting
by Donald A. DePalma, Robert G. Stewart, Arle Lommel, Hélène Pielmeier, June 30, 2017, 51 Pages View abstract 
More than seven billion people live in nearly 200 countries and speak roughly 7,000 languages. Country-specific laws and business practices combine with these languages and dialects to create hundreds of locales, each a unique blend that requires linguistic, . . .
 
Who’s Who in Language Services and Technology: 2017 Rankings
Ranking of Global and Regional Providers
by Donald A. DePalma, Robert G. Stewart, Arle Lommel, Hélène Pielmeier, June 30, 2017, 51 Pages View abstract 
Tens of thousands of providers around the globe work with hundreds of thousands of professional linguists to deliver services such as translation, interpreting, and localization to organizations and individuals. This active and growing global industry . . .
 
The Language Services Market: Research Methodology
by Donald A. DePalma, Hélène Pielmeier, June 28, 2017, 7 Pages View abstract 
At CSA Research, we strive for transparency and integrity in all of our research. This brief explains our methodology and answers the most frequently asked questions (FAQs) about our global market sizing estimates and our rankings of the largest language . . .
 
CSA Research Survey on Gender and Family in the Language Services Industry: Overall Findings
by CSA Research, June 07, 2017, 42 Pages View abstract 
Issues related to gender, the workplace, and family are among the most important social and political concerns today. Language services – translation, localization, interpreting, and related tasks – are frequently seen as a female-dominated . . .
 
Economic Opportunity by Industry
by Arle Lommel, Hélène Pielmeier, February 10, 2017, 5 Pages View abstract 
Language service providers large and small are on the eternal quest to find sizable clients with regular needs. Sectors that spend considerable amounts on language services represent obvious targets. CSA Research conducted a survey of 211 LSPs to analyze . . .
 
Understanding Buyer Decision Strategies
by Arle Lommel, Hélène Pielmeier, January 16, 2017, 6 Pages View abstract 
When you consider expanding your sales and marketing efforts, you may find yourself hampered by a lack of knowledge about how to find profitable opportunities. If you go after particular profiles simply because they are visible, you may miss opportunities . . .
 
CEO Characteristics that Create Successful LSPs
by Stephen Henderson, December 21, 2016, 11 Pages View abstract 
In June 2016, CSA Research published the results of its Annual Survey of the language industry, with ranking lists of the top 100 global LSPs and largest LSPs in the world’s nine regions. We identified the top executives at the 191 companies that . . .
 
Top 100 Ranking of Global Brand Websites
by Benjamin B. Sargent, November 30, 2016, 7 Pages View abstract 
This brief ranks the 100 most global brands for 2016, based on CSA Research’s annual study of global websites. This year we assessed 2,657 sites. Based on that analysis, we identified 58 best practices for global customer experience (CX). Then we . . .
 
Digital Opportunity: Under- and Over-Served Languages
by Benjamin B. Sargent, Arle Lommel, September 27, 2016, 10 Pages View abstract 
Some languages historically show lower use than their market heft should warrant, such as Arabic, Hebrew, and Persian. Other languages appear more frequently than their limited market size might predict, including Bulgarian, Hungarian, and Slovak. In . . .
 
The Top 10 Telephone Interpreting Companies: 2016
by Stephen Henderson, August 31, 2016, 2 Pages View abstract 
In this brief, CSA Research presents the largest global providers of telephone interpreting services based on the amount of reported revenue. The list features 10 companies. . . .
 
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