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How AI Will Augment Human Translation
by Arle Lommel, October 31, 2017, 9 Pages View abstract 
Some software developers hope to leverage the latest wave of artificial intelligence research to replace human translators. Others more realistically are incorporating AI to enhance the capabilities of human translators. This report analyzes the software . . .
 
Automation: Implementing Technology within Limits
by Rebecca Ray, Donald A. DePalma, February 23, 2017, 11 Pages View abstract 
CSA Research carried out an extensive data collection and analysis exercise in preparation for Localization Maturity ModelTM (LMM) 3.0. We conducted a comprehensive survey of enterprise buyers of language services in 15 countries in June and July . . .
 
Open-Source Language-Industry Ecosystems
by Arle Lommel, September 16, 2016, 18 Pages View abstract 
Where does open-source software (OSS) fit in the language sector? This brief updates our earlier analysis of six tools – GlobalSight, Moses, Okapi, OmegaT, ]project-open[, and TermWiki – and adds information on six more solutions: LanguageTool, . . .
 
LSP Use of Technology in 2015
by Benjamin B. Sargent, October 29, 2015, 5 Pages View abstract 
How do translation providers use the specialized technology of the industry in 2015? Where is each type of system most concentrated? This brief presents data on the use of translation memory (TM), translation management systems (TMS), and machine translation . . .
 
The Language Services Market: 2015
Annual Review of the Translation, Localization, and Interpreting Services and Technology Industry
by Donald A. DePalma, Hélène Pielmeier, Robert G. Stewart, Stephen Henderson, June 30, 2015, 97 Pages View abstract 
Imagine buying a new car and not being able to decipher the owner's manual because it's in a language you don't read. Or remember the frustration of trying to register at a website form that doesn't recognize your country's postal code format. Think about . . .
 
Insights on Enterprise Translation Automation
How Clients Deploy Translation Technology
by Donald A. DePalma, Fred Hollowood, April 14, 2015, 49 Pages View abstract 
As your clients expand globally, they struggle to scale content to a range of products, languages, and platforms. The only way to meet this demand is with technology. In this report, CSA Research explores six scenarios for how buyers automate processes . . .
 
Enterprise Translation Automation
Use Cases for Deployment of Translation Technology
by Donald A. DePalma, Fred Hollowood, March 10, 2015, 42 Pages View abstract 
Many organizations employ technology to manage digital content and its translation. Some rely heavily on tools that vendors provide. Others require partners to use proprietary systems that they have developed themselves or bought from commercial suppliers . . .
 
Translation Tools Move from Desktop to Cloudtop
by Benjamin B. Sargent, December 31, 2014, 5 Pages View abstract 
Translation management tools have grown ever more ambitious, from the first workgroup servers to client/server architectures to web servers to multi-tenant services and elastic cloud deployment. The conception of the translation knowledge worker’s . . .
 
Evaluating the "-ities" for Cloud Deployments
by Donald A. DePalma, November 06, 2014, 2 Pages View abstract 
Are you considering translation services or tools in the cloud? Many companies are. This brief advises reviewing cloud-based tools not just for translation functions and performance, but also for IT concerns such as reliability, availability, scalability, . . .
 
Translation Management Systems for Enterprises and LSPs
TMS Options for Nine Business Scenarios
by Benjamin B. Sargent, Donald A. DePalma, August 08, 2014, 40 Pages View abstract 
The purpose of this report is to clarify the types of  translation management systems (TMS) available today and assist technology buyers in identifying the correct sub-category of system that will best address their particular business case. We discuss . . .
 
Where Open Source Fits in Language Technology
by Donald A. DePalma, November 29, 2013, 10 Pages View abstract 
Open-source software has long been an option for translators, language service providers, and enterprises. In this brief, Common Sense Advisory discusses open-source software (OSS) for the language sector, the rationale for developing it, and six OSS . . .
 
Human-Enhanced Machine Translation
How Human Editors Improve MT Output
by Donald A. DePalma, May 03, 2013, 41 Pages View abstract 
Editing machine translation output to improve its understandability or usability still inspires strong feelings among practitioners. Nonetheless, our research has long shown that having humans post-edit MT output has real benefits in terms of lowering . . .
 
How to Find the Best Supplier for Post-Edited MT
by Donald A. DePalma, April 30, 2013, 6 Pages View abstract 
When you want to buy post-edited machine translation (PEMT), should you call your regular language service provider (LSP) or look for a new supplier? In this brief, we outline the characteristics of LSPs that you should look for to deliver this service . . .
 
Post-Edited Machine Translation Defined
by Donald A. DePalma, April 30, 2013, 10 Pages View abstract 
Common Sense Advisory defines post-editing as the process by which humans review, edit, and improve the quality and usefulness of translation output. More specifically, post-edited machine translation (PEMT) involves the human – and sometimes automated . . .
 
Translation Services and Software in the Cloud
How LSPs Will Move to Cloud-Based Solutions
by Donald A. DePalma, Benjamin B. Sargent, January 18, 2013, 36 Pages View abstract 
Have you ever shared a spreadsheet in Google Docs? Played your music from iCloud? Or used Salesforce or LinkedIn to manage relationships? Then you’ve used the cloud. In various forms it has been part of our business and personal lives for the last . . .
 
Practitioners Assess Their Satisfaction with the Cloud
by Rebecca Ray, Donald A. DePalma, Hélène Pielmeier, December 17, 2012, 6 Pages View abstract 
You can now access many translation tools and services from the cloud in the same way that you use Salesforce or share information through Google Docs. In May and June 2012, we surveyed buyers, language service providers (LSPs), and freelancers from 49 . . .
 
Translation in the Cloud
Translation Buyers' Views on Cloud-Based Tools and Services
by Donald A. DePalma, November 30, 2012, 34 Pages View abstract 
Have you ever shared a spreadsheet in Google Docs? Played your music from iCloud? Or used Salesforce or LinkedIn to manage relationships? Then you’ve used the cloud. In various forms it has been part of our business and personal lives for the last . . .
 
Trends in Translation Pricing
Falling Rates Accompany Changes in Economy and Buying Behaviors
by Donald A. DePalma, Robert G. Stewart, September 28, 2012, 36 Pages View abstract 
Translation prices have tumbled in the two years since Common Sense Advisory last surveyed what providers charge for their work. In this report, we review the results of our 2012 study of translation rates for 222 language pairs from 3,772 providers in . . .
 
What Translation Suppliers Need to Know about Pricing
Frequently Asked Questions for Industry Providers
by Donald A. DePalma, Vijayalaxmi Hegde, September 28, 2012, 21 Pages View abstract 
This report is designed for language service providers (LSPs), freelance translators, and companies with in-house translation and localization staff. It answers the questions that LSPs and freelancers ask us most frequently about pricing. The research . . .
 
How to Succeed in Patent, IP, and Legal Translation
by Nataly Kelly, Donald A. DePalma, May 30, 2012, 7 Pages View abstract 
Patent, intellectual property (IP), and legal translation comprises a specialty in the language services business. Translation providers view it as a high-growth, premium service, making it a potentially lucrative opportunity. This brief provides an overview . . .
 
Translation Future Shock
Human Translator Throughput and the Impact of Machine Translation
by Donald A. DePalma, Nataly Kelly, April 30, 2012, 24 Pages View abstract 
Language service providers and freelancers translate hundreds of millions of words per day. This work supports global trade, diplomacy, tourism, and a host of other international and domestic multicultural activities. Simultaneously, advances in machine . . .
 
How Buyers Use Translation Management Systems
What Vendors Need to Know about Enterprise TMS Implementations
by Benjamin B. Sargent, February 29, 2012, 43 Pages View abstract 
Over the past decade, your customers have changed the ways in which they use translation management system (TMS) tools. Which industries, what departments, are using these systems? Why did they elect to purchase the software, how are they using it, and . . .
 
TMS Users Revealed
How Enterprise Buyers Deploy Translation Management Systems
by Benjamin B. Sargent, February 29, 2012, 44 Pages View abstract 
Over the past decade, translation management system (TMS) products have gone from being applications in search of users to being an indispensable part of the arsenal of growing companies in command of – or in search of – global markets. Which . . .
 
Getting to the Promised Land of Machine Translation
by Donald A. DePalma, January 03, 2012, 4 Pages View abstract 
Until a few years ago, anyone wanting to use machine translation (MT) had to buy it from a commercial supplier or build it themselves (see “Trends in Machine Translation,” Oct11). Then along came the Moses decoder, an open-source . . .
 
How to Select a Translation Management System
What Enterprise Buyers Need to Know
by Benjamin B. Sargent, Donald A. DePalma, November 14, 2011, 38 Pages View abstract 
Technology selection generally involves 1) developing selection criteria, 2) making a shortlist, 3) identifying best-fit solutions using weighted business and technical requirements, and 4) undergoing a proof-of-concept before 5) making a final decision . . .
 
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